Mount Favorites Completely Erased

Date of issue: 1/29/2023
Time of issue: 9:38pm Eastern
Frequency: Since Patch 6.3
World name: Adamantoise
Character name@Home World name: Zeth Hiryu
Retainer name: N/A
NPC name: N/A
Monster name:N/A
Class/Level: N/A
Party or solo:N/A
In-game time:N/A
Area and coordinates:N/A
Housing:N/A
Steps:
1. Since 6.3 update all of the mount favorites I had selected prior to the update since it's existence were completely erased. I have no more mounts assigned to favorites and this is not something I personally erased.


Connection Specs
- Type of internet connection/provider: Cable/Armstrong
- Modem maker/model number: Arris / DG2470A

Model Number of the PlayStation®5 You Are Using
- Model Number: CFI-1000A

* PS5 users: Please specify if you are playing on PS4's backward compatibility function: N/A, playing PS5 game version.