お気に入りマウントが全削除されている

発生日時：2023/1/25
発生頻度：一度
ワールド名：Masamune
キャラクター名@ホームワールド名：Ignis Firsthilia@Masamune
リテイナー名:
NPC名：
モンスター名：
クラス／レベル：
パーティメンバーの有無：
ゲーム内時間：
エリア名／フィールド座標：
ハウジング情報:
手順：
1.マウントルーレット起動
2.登録されていないマウントが出る
3.確認するとお気に入りが消えている
フレンド複数人にも確認したところ消えていました
<※必要に応じて手順を追加してください>

通信環境
・使用している回線の種類／プロバイダ：
・通信機器のメーカー／型番：

PC環境／Mac環境
-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\magne\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 0 Region 1
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64 ビット (6.2, ビルド 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (16 CPUs), ~2.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 1.L8
SYSTEM_LANGUAGE 日本語 (地域設定: 日本語)
SYSTEM_MEMORY 16238.434MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 35694.434MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.520GB SYSTEM_FREEDISC_SPACE 610.316GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12129.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8119.217 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f840d03a202f8a32\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f840d03a202f8a32\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f840d03a202f8a32\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f840d03a202f8a32\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.2802
SYSTEM_GRAPHICS_DRIVER_DATE 12/22/2022 09:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE 英語
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND LCD-RDT242XP (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {1EAFC18D-39F9-4BB2-9044-ACE6026DC99B}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.39.16
SYSTEM_SOUND_DRIVER_LANGUAGE 英語
SYSTEM_SOUND_DRIVER_DATE 7/18/2022 09:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {D25F5BBA-EFBE-4D4A-B787-72DBA88C5907}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9254.1
SYSTEM_SOUND_DRIVER_LANGUAGE 英語
SYSTEM_SOUND_DRIVER_DATE 10/19/2021 09:00:00
SYSTEM_SOUND スピーカー (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {B2AB7DFD-42CD-44B6-9816-BA525F088848}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9254.1
SYSTEM_SOUND_DRIVER_LANGUAGE 英語
SYSTEM_SOUND_DRIVER_DATE 10/19/2021 09:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME マウス
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME キーボード
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 109 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F42DE1F0-418B-11EC-8001444553540000}
SYSTEM_INPUT_NAME USB Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F43BEBB0-418B-11EC-8006444553540000}
SYSTEM_INPUT_NAME USB Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BAB8FD60-4208-11EC-8001444553540000}
SYSTEM_INPUT_NAME Controller (EDGE 301)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {F42E3010-418B-11EC-8002444553540000}
SYSTEM_INPUT_NAME MM710 Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F43B0150-418B-11EC-8004444553540000}
SYSTEM_INPUT_NAME MM710 Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F43BEBB0-418B-11EC-8007444553540000}
SYSTEM_INPUT_NAME USB Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F43B7680-418B-11EC-8005444553540000}
SYSTEM_INPUT_NAME CY040393014C0105
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
不具合報告 - 新スレッドを作成 および他 1 ページ - 個人 - Microsoft​ Edge
FINAL FANTASY XIV
Overwolf
Overwolf Quick Launcher
Windows 入力エクスペリエンス
NVIDIA GeForce Overlay
Switch USB


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Brave
CyberLink Media Suite 15
WPS Office (10.8.2.6694)
Lhaplus
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Overwolf
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
CyberLink AudioDirector 7
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
CyberLink Media Suite 15
CyberLink ColorDirector 5
CyberLink Power2Go 8
FINAL FANTASY XIV ONLINE
CyberLink PowerDVD 14
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
TP-Link Wireless Adapter WPS Tool
Microsoft Visual C++ 2005 Redistributable
CyberLink PhotoDirector 8
CyberLink MediaShow 6
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
Adobe Refresh Manager
Adobe Acrobat Reader DC - Japanese
Amazon Assistant
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
TP-Link Archer T9UH Driver
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
CyberLink LabelPrint 2.5
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
LoiLoScope 2
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
CyberLink PowerDirector 15
Timberborn
Potion Craft
The Planet Crafter
ARK: Survival Evolved
Ostriv
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Update for Windows 10 for x64-based Systems (KB5001716)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Windows PC 正常性チェック
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA グラフィックス ドライバー 528.02
NVIDIA GeForce Experience 3.26.0.160
NVIDIA Optimus Update 39.4.0.0
NVIDIA PhysX システム ソフトウェア 9.21.0713
NVIDIA Update 39.4.0.0
NVIDIA FrameView SDK 1.3.8107.31782123
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD オーディオ ドライバー 1.3.39.16
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.26.0.160
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.45.0.0
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Update Health Tools


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe 00004758
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\109.0.1518.61\msedgewebview2.exe 0000193C
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00002990
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 0000380C
C:\Program Files (x86)\Overwolf\0.216.0.26\OverwolfBrowser.exe 000041D0
C:\Program Files (x86)\Overwolf\Overwolf.exe 000032E4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00003284
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000034BC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00003DB4
C:\Program Files (x86)\TP-Link\TP-Link Wireless Adapter WPS Tool\TWCU.exe 00002E44
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00001D98
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000035F8
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2204.13303.0_x64__8wekyb3d8bbwe\Cortana.exe 00001ADC
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.22102.229.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 000039DC
C:\Program Files\WindowsApps\MicrosoftTeams_22336.907.1742.9730_x64__8wekyb3d8bbwe\msteams.exe 00001C34
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_422.33900.0.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 000031F8
C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.200.1165.0_x86__zpdnekdrzrea0\XboxGameBarSpotify.exe 000047C8
C:\Users\magne\AppData\Local\Discord\app-1.0.9010\Discord.exe 0000101C
C:\Users\magne\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 000034A8
C:\Users\magne\AppData\Local\Overwolf\ProcessCache\0.216.0.26\oldfhfbggeglgjgenidckaneodejpjkaggklojma\OverwolfBrowser.exe 00002490
C:\WINDOWS\Explorer.EXE 00004480
C:\WINDOWS\System32\SearchProtocolHost.exe 000025DC
C:\WINDOWS\System32\svchost.exe 00002858
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00003A18
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 000012E8
C:\WINDOWS\system32\DllHost.exe 00001BC4
C:\WINDOWS\system32\conhost.exe 00004534
C:\WINDOWS\system32\sihost.exe 00002BC8
C:\WINDOWS\system32\svchost.exe 000029EC
C:\WINDOWS\system32\taskhostw.exe 00004120
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_fdd83e4dd87bcfa1\RtkAudUService64.exe 00000820
C:\Windows\System32\GameBarPresenceWriter.exe 000007D8
C:\Windows\System32\RuntimeBroker.exe 00003C80
C:\Windows\System32\SecurityHealthSystray.exe 000035B0
C:\Windows\System32\smartscreen.exe 000037D4
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00003470
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000284C

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-