I received an email today from Amazon Pay who has decided to for some reason cancel my payment to SE for Crysta despite me having money (and am waiting on support right now) but I'm really concerned about getting banned over this because it's entirely an error out of my control right now. Has anyone else had any experiences with something like this?
They don't terminate accounts over that.
If you can't pay directly with a bank card, you could use PayPal (accepts card and bank account) to buy Crysta, or buy Gametime cards from the SE store for your region.
Account termination from billing issues happens when you buy gametime directly and do a chargeback, sorta like putting coin in a vending machine and pulling it out with an attached string.
You're completely fine.
Greetings Adventurer!
Unfortunately, the issue you are describing is something we are not able to assist with in the Technical Support Forum as this issue will need to be handled by the Square Enix Support Center team. As you have already created a ticket to the Square Enix Support Center team, we will go ahead and move this thread. This thread will be moved to ‘Support Center Ticket Created’.
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