Cant Launch Launcher

Everytime I try to open the launcher I get the screen that says checking for ffxiv launcher version and then nothing happens. I have a support ticket if that would be helpful here and I also have an error message I'll copy and paste to the bottom of this forum post. This has also been happening for about a week now and I have spent hours on phone and web chat and they told me to come here.

Date & Time: 1/17/23 1800 CST
Frequency: Everytime
World name: Ultros
Character name: Yonah Jinjahl

-=-=-=-=- System Information -=-=-=-=-
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System Information
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Time of this report: 1/17/2023, 18:32:11
Operating System: Windows 10 Home 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: HP
System Model: OMEN by HP Obelisk Desktop 875-0xxx
BIOS: F.32 (type: UEFI)
Processor: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz (8 CPUs), ~3.0GHz
Memory: 16384MB RAM
Available OS Memory: 16260MB RAM
Page File: 12173MB used, 13813MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.2075 64bit Unicode
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
+++ WER9 +++:
Fault bucket 1955701296461162377, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: ffxivlauncher.exe
P2: 1.0.0.0
P3: 639bc420
P4: KERNELBASE.dll
P5: 10.0.19041.2486
P6: ca518c9d
P7: c06d007e
P8: 0012e292
P9:
P10: