Game thinks I incorrectly logged out. Stuck at character select screen for days.
Date & Time: 12/28/2022
Frequency: All the time, every time
World name: Home world: Marilith. Visited World: Jenova
Character name: Jaki Shinjo
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo: SOLO
In-game time: Hours or literal time?
Area and coordinates: Eureka Prago
Housing: In the lottery for one that ends January 2. Will I be reimbursed if this costs me a subscription day?
Steps:
1. Requested a name change on the Mog station while I was visiting Jevnoa, not knowing the game thought I incorrectly logged out (I literally just logged off while still in Eureka
2. Tried renaming my character, keeps saying I need to go back to my home data center
3. Can't return to home data center because the game won't verify my previous logout.
4. Already tried contacting support, they told me to kick rocks, essentially.
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider: LAN/Spectrum
- Modem maker/model number:
■ PC Specs
Summary
Operating System
Windows 10 Home 64-bit
CPU
AMD Ryzen 7 37 °C
Summit Ridge 14nm Technology
RAM
16.0GB Dual-Channel Unknown @ 1197MHz (15-15-15-36)
Motherboard
ASUSTeK COMPUTER INC. CROSSHAIR VI HERO (AM4) 36 °C
Graphics
SONY TV *06 (2560x1440@60Hz)
2047MB NVIDIA GeForce RTX 3080 (EVGA) 60 °C
Storage
931GB Samsung SSD 860 EVO 1TB (SATA (SSD)) 33 °C
Optical Drives
No optical disk drives detected
Audio
NVIDIA High Definition Audio
-=-=-=-=- System Information -=-=-=-=-
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Gamepad Manufacturer: Sony
Gamepad Model Name: PS5 Dual Shock Controller
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:Firefox, don't know the version number.
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