Failure to Launch: Unable to complete version check.
ISP: Virgin Media
Country: UK
Date/Time: 16. Nov 2022
Frequency: Constant
As of the 16th of November, I've been unable to successfully launch FF14, with the exception of a brief window of a day or so when I was able to get the game working again by launching via ffxivboot64.exe, with other means of starting the process always yielding the same error and immediate closure: Unable to complete version check. [30605][10009][19900][12030]
I've done some looking around for possible solutions and have tried quite a few without success. These measures include:
Rebooting my computer
Rebooting my router (both via router menu and hard reboot aka unplugging it)
Resetting my router
Editing the file FFXIV_BOOT.cfg to change BootVersionCheckMode from 1 to 0
Connecting with a VPN
Reinstalling the game (numerous times)
Starting it with ffxivboot64.exe - this worked briefly after a reinstallation, but the error started occurring again within a day or so, including when trying to launch this way
Various combinations of the above
I have a trace route, which I will paste below:
Tracing route to secure.square-enix.com [124.150.158.110]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.0.1
2 9 ms 11 ms 10 ms 10.53.35.1
3 11 ms 16 ms 9 ms pres-core-2a-ae54-0.network.virginmedia.net [62.252.155.29]
4 * * * Request timed out.
5 * * * Request timed out.
6 36 ms 23 ms 25 ms 86.85-254-62.static.virginmediabusiness.co.uk [62.254.85.86]
7 * * * Request timed out.
8 26 ms 23 ms 23 ms be2350.ccr42.lon13.atlas.cogentco.com [130.117.51.137]
9 113 ms 111 ms 113 ms be2490.ccr42.jfk02.atlas.cogentco.com [154.54.42.85]
10 273 ms 321 ms 265 ms be2890.ccr22.cle04.atlas.cogentco.com [154.54.82.245]
11 265 ms 265 ms 266 ms be2718.ccr42.ord01.atlas.cogentco.com [154.54.7.129]
12 265 ms 264 ms 263 ms be2832.ccr22.mci01.atlas.cogentco.com [154.54.44.169]
13 265 ms 264 ms 265 ms be3036.ccr22.den01.atlas.cogentco.com [154.54.31.89]
14 264 ms 268 ms 265 ms be3038.ccr32.slc01.atlas.cogentco.com [154.54.42.97]
15 265 ms 264 ms 264 ms be3110.ccr22.sfo01.atlas.cogentco.com [154.54.44.141]
16 269 ms 264 ms 265 ms be3670.ccr41.sjc03.atlas.cogentco.com [154.54.43.14]
17 266 ms 265 ms 266 ms be3696.ccr71.tyo01.atlas.cogentco.com [154.54.86.138]
18 265 ms 265 ms 265 ms be3074.rcr51.b060372-1.tyo01.atlas.cogentco.com [154.54.2.178]
19 263 ms 266 ms 266 ms square-enix.demarc.cogentco.com [154.18.1.146]
20 262 ms 262 ms 263 ms 61.195.56.165
21 264 ms 262 ms 261 ms 219.117.144.78
22 268 ms 268 ms 265 ms 219.117.144.49
23 266 ms 266 ms 264 ms 219.117.146.137
24 267 ms 268 ms 265 ms 219.117.147.90
25 267 ms 267 ms 264 ms 124.150.158.110
Trace complete.
ETA: I forgot to mention that I also tried pausing protection on my firewell/antivirus, and making certain that the game was explicitly greenlit in the relevant permissions on my antivirus software. This has had no discernable effect.