United We Stand (Ul'dah)

I'm having trouble completing the quest "United We Stand (Ul'dah)". I was teleported outside the gate after the fight without a cutscene, and my journal never updated. I've had a problem with cutscenes not activating for other quests, but this is the first time it's kept me from continuing.

Can this quest be progressed without me having to complete the fight again?

ISP: Cox Communications
Type of Internet Connection: DSL
Internet Connection Speed: 15 Mbps
Date & Time: Sunday, June 10, 2012 2:00 AM
Frequency: Always
Character Name: Meesaw Seesaw
Race: (F) Hyur
World: Hyperion
Class/Skill Rank: Level 50 Dragoon
Area and Coordinates: Castrum Novum
Party or Solo: Party
NPC Name: N/A
Monster Name: N/A
In-Game Time: N/A
Steps: N/A
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Did you obtain the CS just before storming the stronghold? After speaking with the 2 NPCs in the cave? I've heard of a few people not getting that, and still being able to enter the fight.

I did get the cutscene in the cave, and honestly I can't remember if I did before storming the stronghold. My journal still says to go straight to the fight still, so I don't think I've skipped anything. I also couldn't re enter the fight after I was teleported outside. I don't know what it could be that's keeping me from finishing the quest.

Greetings Meesaw,

Thank you for posting your concerns about not being able to finish out this quest. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!