Reward items not received after completing Method in His Malice and Labor of Love

Date & Time: 12/09/2022 between 7.00 and 9.00pm
Frequency: 1 time
World name: Phantom
Character name: Mir Da'len
NPC name: Brangwine and Guiding Star
Class/Level: DRG/Lv78
Party or solo: solo
Area and coordinates: Mor Dhona
Platform: Windows
Client Language: English

■Steps:
1. Complete Method in His Malice and Labor of Love
2. Not getting the rewards

I've encountered a bug where I finished delivering the last items of Method in His Malice and Labor of Love and didn't get the Zodiac Scroll and Zodium items.

On the other hand, I finished A Ponze of Flesh and A Treasured Mother and did got the items (Book of Skylight and Flawless Alexandrite, but this last quest appeared instantly after the delivery like I haven't completed it on my journal, like the first two I mention.

So I have only 2 rewards out of the 4 quests I have completed. Hope if someone could help and solve this because I spent a really long time and gil to achieve all the quest items and steps.

Thanks in advance!