Cannot play the game due to "An unexpected error has occurred" crash

Hello, I am constantly seeing a crash, usually upon loading into the world after character select, with the following error message:

https://cdn.discordapp.com/attachmen...44/unknown.png

I have tried switching to DirectX9, updating drivers, reinstalling the game, among various other fixes, with no luck.

Here is my system information:


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\lucar\OneDrive\Documents
FINAL FANTASY XIV Online D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22000.co_release.210604-1628)
SYSTEM_CPU Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz (12 CPUs), ~2.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 1.18.0
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16145.691MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 21777.691MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 455.233GB SYSTEM_FREEDISC_SPACE 90.362GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.495GB SYSTEM_FREEDISC_SPACE 537.097GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) UHD Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 5991.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8072.846 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_4de65d949492707a\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_4de65d949492707a\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_4de65d949492707a\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_4de65d949492707a\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.0100.9664
SYSTEM_GRAPHICS_DRIVER_DATE 5/31/2021 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1660 Ti
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1660 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM Unknown
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_46f524059ece7209\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_46f524059ece7209\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_46f524059ece7209\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdm.inf_amd64_46f524059ece7209\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1272
SYSTEM_GRAPHICS_DRIVER_DATE 5/1/2022 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {86D042B2-81EE-4687-A4DA-221D027F2C96}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9003.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/10/2020 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D6573A90-7D3D-11EB-8007444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DA863090-CD5E-11EC-8001444553540000}
SYSTEM_INPUT_NAME Converted Portable Device Control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DA876910-CD5E-11EC-8003444553540000}
SYSTEM_INPUT_NAME Converted Portable Device Control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DA8916C0-CD5E-11EC-8004444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D6573A90-7D3D-11EB-8009444553540000}
SYSTEM_INPUT_NAME AW-ELC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9B66CFC0-D14F-11EB-8008444553540000}
SYSTEM_INPUT_NAME HUION HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D66125A0-7D3D-11EB-800D444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9B66CFC0-D14F-11EB-800A444553540000}
SYSTEM_INPUT_NAME HUION HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D66125A0-7D3D-11EB-800F444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Steam
Discord | #not-part10-general | Part 9 - Discord
Technical Support - Post New Thread - Brave
Windows Input Experience


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Visual Studio Community 2019
Brave
Cisco AnyConnect Secure Mobility Client
Visual Studio Community 2022
Dolphin
FileZilla Client 3.55.1
Google Chrome
HuionTablet
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Npcap
OpenAL
OpenRCT2 0.3.3
Overwolf
Steam
The Elder Scrolls III: Morrowind Game of the Year Edition
The Elder Scrolls Online
Unity
Wireshark 3.6.1 64-bit
Windows SDK Desktop Tools arm64
WinAppDeploy
vs_communitysharedmsi
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Windows SDK Desktop Libs arm
Windows SDK Desktop Tools arm64
Windows IoT Extension SDK
icecap_collectionresourcesx64
WinRT Intellisense UAP - en-us
Universal General MIDI DLS Extension SDK
Windows SDK for Windows Store Apps DirectX x86 Remote
icecap_collection_neutral
Windows IoT Extension SDK Contracts
Windows SDK for Windows Store Apps Tools
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
WinRT Intellisense PPI - en-us
Windows SDK Desktop Libs x64
Universal CRT Redistributable
Windows SDK Desktop Tools x86
Windows SDK for Windows Store Apps Metadata
Windows SDK Desktop Libs x64
Windows SDK for Windows Store Apps Libs
Windows SDK Signing Tools
WinRT Intellisense IoT - Other Languages
Universal CRT Extension SDK
Java 8 Update 341
Windows Mobile Extension SDK
Windows SDK for Windows Store Apps Contracts
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.31.31103
Windows SDK Desktop Libs arm
WinAppDeploy
vs_minshellinteropsharedmsi
Windows SDK Desktop Libs arm64
Windows SDK for Windows Store Apps Metadata
Windows SDK Facade Windows WinMD Versioned
Microsoft .NET Framework 4.7.1 SDK
WinRT Intellisense IoT - en-us
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
Windows SDK AddOn
Microsoft Visual C++ 2022 X86 Debug Runtime - 14.30.30708
vs_FileTracker_Singleton
icecap_collection_neutral
icecap_collectionresourcesx64
Microsoft SQL Server Compact 3.5 SP2 ENU
WinRT Intellisense PPI - Other Languages
Windows Desktop Extension SDK Contracts
Windows Desktop Extension SDK
Windows SDK Desktop Headers arm
Windows SDK Desktop Headers x86
Windows SDK for Windows Store Apps Libs
WPT Redistributables
Windows Software Development Kit - Windows 10.0.16299.91
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.31.31103
WinRT Intellisense Mobile - en-us
Windows Software Development Kit - Windows 10.0.19041.685
Windows IoT Extension SDK Contracts
Java Auto Updater
Windows SDK for Windows Store Apps Tools
Windows SDK Desktop Headers arm
Universal CRT Extension SDK
Cisco AnyConnect Secure Mobility Client
Windows App Certification Kit x64
WinRT Intellisense Mobile - en-us
vs_minshellmsi
vs_Graphics_Singletonx86
Microsoft .NET Framework 4.7.1 Targeting Pack
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.31.31103
Windows SDK Desktop Tools x64
vs_communitymsi
Windows SDK Desktop Headers arm64
Windows Team Extension SDK Contracts
Windows SDK Desktop Tools x86
vs_filehandler_x86
Windows Software Development Kit - Windows 10.0.16299.15
WinRT Intellisense Desktop - Other Languages
vs_CoreEditorFonts
Universal CRT Headers Libraries and Sources
Windows SDK DirectX x86 Remote
TypeScript SDK
WinRT Intellisense Desktop - en-us
Windows Mobile Extension SDK
Microsoft System CLR Types for SQL Server 2019 CTP2.2
Teams Machine-Wide Installer
vs_minshellmsires
icecap_collectionresources
Epic Online Services
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.31.31103
WinRT Intellisense PPI - en-us
Windows App Certification Kit SupportedApiList x86
Windows Mobile Extension SDK Contracts
MSI Development Tools
Windows SDK Desktop Libs x86
Windows SDK for Windows Store Managed Apps Libs
vs_minshellsharedmsi
Kits Configuration Installer
WinRT Intellisense UAP - Other Languages
vs_minshellinteropmsi
Windows SDK Modern Versioned Developer Tools
Windows SDK Desktop Headers x86
Windows IP Over USB
Windows SDK for Windows Store Apps Headers
Minecraft Launcher
WinRT Intellisense UAP - Other Languages
Windows SDK ARM Desktop Tools
Microsoft .NET Framework 4.8 SDK
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Windows SDK Desktop Libs arm64
Windows SDK EULA
Windows SDK Desktop Headers x64
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Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
SDK Debuggers
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Windows Desktop Extension SDK Contracts
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Windows SDK EULA
Universal CRT Redistributable
Universal General MIDI DLS Extension SDK
Windows SDK Facade Windows WinMD Versioned
Google Update Helper
Microsoft GameInput
Adobe Refresh Manager
vs_devenvmsi
vs_tipsmsi
Windows Team Extension SDK Contracts
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual Studio Setup WMI Provider
Wii U USB GCN adapter version 3.2.1
WinRT Intellisense Desktop - Other Languages
SDK ARM Redistributables
Windows SDK Signing Tools
Microsoft .NET Framework 4.8 Targeting Pack
Universal CRT Tools x86
WinRT Intellisense UAP - en-us
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Python Launcher
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VS Immersive Activate Helper
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Windows SDK Desktop Headers x64
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vcpp_crt.redist.clickonce
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
vs_filehandler_amd64
Windows Team Extension SDK
Microsoft .NET Framework 4 Multi-Targeting Pack
Update for (KB2504637)
icecap_collectionresources
Windows Desktop Extension SDK
Windows SDK for Windows Store Apps Headers
Windows Team Extension SDK
Windows SDK for Windows Store Apps DirectX x86 Remote
Windows SDK for Windows Store Apps Contracts
vs_communitymsires
Windows SDK for Windows Store Apps
vs_devenvsharedmsi
Windows SDK Modern Non-Versioned Developer Tools
vcpp_crt.redist.clickonce
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
MSI Development Tools
Windows Mobile Extension SDK Contracts
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Windows SDK Desktop Tools x64
Windows SDK Modern Versioned Developer Tools
SDK ARM Additions
WinRT Intellisense PPI - Other Languages
Windows SDK for Windows Store Managed Apps Libs
Vortex
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Fall Guys
DNF DUEL
ELDEN RING
V Rising
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Crab Game
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Baldur's Gate: Enhanced Edition
Cities: Skylines
RollerCoaster Tycoon 3: Platinum!
RollerCoaster Tycoon 2: Triple Thrill Pack
Tabletop Simulator
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DARK SOULS™ II: Scholar of the First Sin
ARK: Survival Evolved
Peggle Deluxe
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FINAL FANTASY XIV Online
Shadowverse
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Pathfinder: Kingmaker
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The Iron Oath
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WinRAR 6.00 (64-bit)
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PuTTY release 0.76 (64-bit)
DiagnosticsHub_CollectionService
Python 3.9.4 pip Bootstrap (64-bit)
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Windows Subsystem for Linux Update
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
VS JIT Debugger
Windows App Certification Kit Native Components
Oracle VM VirtualBox 6.1.32
Python 3.9.4 Tcl/Tk Support (64-bit)
Microsoft Visual C++ 2022 X64 Debug Runtime - 14.30.30708
CMake
Microsoft System CLR Types for SQL Server 2019
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Huion Tablet v14.8.165.1387
Paradox Launcher v2
Windows PC Health Check
Microsoft Update Health Tools
Microsoft Visual Studio Installer
MTG Arena
icecap_collection_x64
Python 3.9.4 Documentation (64-bit)
Microsoft SQL Server Compact 4.0 SP1 x64 ENU
Update for Windows 10 for x64-based Systems (KB5001716)
Application Verifier x64 External Package
vJoy Device Driver 0.2.0.5
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Python 3.9.4 Standard Library (64-bit)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Universal CRT Tools x64
VS Script Debugging Common
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.31.31103
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.31.31103
Adobe Acrobat DC (64-bit)
NVIDIA Graphics Driver 512.72
NVIDIA GeForce Experience 3.25.1.27
NVIDIA Optimus Update 39.3.0.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.3.0.0
NVIDIA FrameView SDK 1.2.7521.31103277
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NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
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NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
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Python 3.9.4 Executables (64-bit)
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vs_Graphics_Singletonx64


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Huion Tablet\x64\TabletDriverCore.exe 00003D94
C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe 00004730
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 0000498C
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\105.0.1343.25\msedgewebview2.exe 00004760
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002A70
C:\Program Files (x86)\Steam\GameOverlayUI.exe 000040DC
C:\Program Files (x86)\Steam\Steam.exe 000039C4
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003FB8
C:\Program Files\BraveSoftware\Brave-Browser\Application\brave.exe 00003578
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000020D8
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2204.13303.0_x64__8wekyb3d8bbwe\Cortana.exe 0000437C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.22062.543.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 0000302C
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_421.20070.625.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 00004C18
C:\Users\lucar\AppData\Local\Discord\app-1.0.9006\Discord.exe 0000439C
C:\Users\lucar\AppData\Local\Microsoft\OneDrive\22.166.0807.0002\FileCoAuth.exe 00003FA4
C:\Users\lucar\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00003EC8
C:\WINDOWS\Explorer.EXE 00002790
C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_7208949846a9b9dc\igfxEM.exe 000025B0
C:\WINDOWS\System32\DriverStore\FileRepository\dptf_cpu.inf_amd64_f75fa513cf0ccec1\dptf_helper.exe 0000215C
C:\WINDOWS\System32\svchost.exe 00003330
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002C34
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00002C6C
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 000030FC
C:\WINDOWS\system32\ApplicationFrameHost.exe 00003E84
C:\WINDOWS\system32\DllHost.exe 00002EC4
C:\WINDOWS\system32\backgroundTaskHost.exe 00004FC4
C:\WINDOWS\system32\conhost.exe 00002AA4
C:\WINDOWS\system32\sihost.exe 00001BD4
C:\WINDOWS\system32\svchost.exe 00003F88
C:\WINDOWS\system32\taskhostw.exe 000024E0
C:\Windows\System32\RtkAudUService64.exe 00003CBC
C:\Windows\System32\RuntimeBroker.exe 00004478
C:\Windows\System32\SecurityHealthSystray.exe 000026B4
C:\Windows\System32\smartscreen.exe 000047F8
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00003858
D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00004C60
D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 0000350C

Might want to try un-installing the Nvidia Geforce Experience app completely, and download and install just the 1660 Ti driver from the Nvidia site by selecting "Driver only".

As a last resort you could set the Intel UHD graphics to run the game then move your character to a different location and swap back to the 1660 Ti and login to see if the error goes away.

To do so, open "Nivida Control panel", select Manage 3D settings, then click "Windows graphics settings" (its a link in blue), find the FFXIV app in the list and edit it to use "Power saving" or "Intel UHD Graphics", then back in the Nvidia control panel select Programs tab, find FFXIV and select "Integrated graphics" as the default Graphics card.

I would do that and move the character out of the current area to a different one, then logout and swap the default graphics back to the 1660 Ti and log back in.

If it crashes with the in-built graphics as well, which it shouldn't, but will be poor performance, you could try reinstalling DirectX as well.

If that is a laptop, make sure the power mode is set to High Performance and not Balanced (defaults to Balanced by default).

Worth a try.

One more thing, try installing the game on your OS drive which is C:, just noticed you have it on D:, I've read this can cause issues with this game if installed on a secondary drive, might help!

I updated my drivers as you specified and had no issues from there. I'll update the thread if I do have any more issues. Thank you!