Printable View
I Thought i cancelled my subscription, looks like i didnt because i got charged £25 for 3 months, problem is? I wont have time to play the game for a few months reason why i cancelled service. is there any chance i can get refunded, since the new 3 month subscription has started i havent logged in or played the game. my plan for the future was monthly not 3 months.
game time cannot be refunded. what you should do is remove your payment information from mogstation and then pay via crysta only or by game time cards.
Greetings and thank you for posting the Final Fantasy XIV Technical Support Forums.
We apologize for the inconvenience as the issue you are describing would not be able to be handled by the technical support forums. The issue would best be handled by the European Square Enix Support Center as the account in question appears to be part of that region. Please contact their support team by creating a support ticket at https://support.eu.square-enix.com
This thread will be moved to "Separate Support Required’.
Thank you for visiting the Final Fantasy XIV Technical Support Forums!