Character lode stone issues

ate & Time: N.A.
Frequency: Constant
World name: Jenova
Character name: Beatrix Starwind
Retainer name: N.A.
NPC name: N.A.
Monster name: N.A.
Class/Level: Various
Party or solo: N.A.
In-game time: N.A.
Area and coordinates: N.A.
Housing: N.A.
Steps:
1. N.A.
Issue:
My character page on the Lodestone, https://na.finalfantasyxiv.com/lodes...acter/5573976/ hasn't updated its information in over a year.
My class levels haven't been updated, as well as everything else with one exception.
To further confuse the issue, some parts of my Lodestone are even more out of date than the rest. My Race/Clan/Gender is showing Female Aura but should in fact show Viera Veena female because I used a fantasia at some point long before the point where other things stopped updating though I do not remember when. I have also had a name change from Reirvyn Nox to Beatrix Starwind about 8 or more months ago. Also, and possibly linked, Lodestone has my character located on Shiva, but I have been on Jenova for 3 months and before that Ultros for a long time.

Any help I could receive on this issue would be much appreciated.

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