Launcher closes immediately after updater opens (Steam)

My friend is trying to come back to XIV after his PC (Windows 10) has been broken for a couple years. (using previous hard drive)

After clicking play on Steam, Windows asks for admin permission, and once it is granted the updater says "The FFXIV update and login program will be updated." Right as the loading bar completes the updater closes with no error and it says he is no longer playing on steam.

After many times of installing/uninstalling and relaunching, We we're finally given an error only one time. "The update files could not be downloaded. [11003][20402][19900][32]"

I've went through many posts and have tried everything I have seen from disabling antivirus, driver updates, running the boot as admin, and so many others.