Printable View
Last post I've seen about this issue was 2 years ago and still have not found a fix for it.
This problem only happens when ever I start up a different game and play for a couple hours. Only solution I have is restarting steam.
I would use the stand alone launcher but that would require me purchasing a new game + the DLC's.
Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
We apologize for the delay in response to this issue. We suggest to perform a clean boot by opening the task manager and selecting the 'Start up' Tab. Then, Disable everything. Additionally, can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display'.
Thank you for visiting the Final Fantasy XIV Technical Support Forums!
I have also been looking for a solution for this for months, and I FINALLY came across the cause of it (which is the weirdest bug in my opinion). If your Windows PC username has any special characters in it, for some reason the launcher won't allow the game to launch. My username on Windows had a "♥" in it, and once i changed the username to letters only, it worked just fine. If this applies to you, steps to fix are:
1. Win key + R
2. Type netplwiz and hit "Ok"
3. Under "Users for this computer", click on the account you're logged into, click "properties" and change the "username" field to something without special characters.
4. MOST IMPORTANT STEP, RESTART YOUR PC.
5. try launch the game now :) hope this helps you or someone else out there who was struggling like me
Good morning and thank you for the reply!
Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this problem, please create a new thread and we will assist you in any way we can.
Thank you for visiting the Final Fantasy XIV Technical Support Forums!