Printable View
When entering an area NPCS wont be visible or targetable. For instance, if I go into a room where the NPCs are displayed on the mini-map they'll be nowhere in sight on my screen.
I can close the game and reload it and the NPCs may or may not reappear, but constantly relaunching the game is an inconvenience.
FFXIV More Info needed:
Thank you very much for letting us know about your difficulty seeing and interacting with NPCs. In order to best assist you with this issue we will be needing some additional information. While some of this information may seem irrelevant, it is best to have as much information as possible in these cases. Once this is filled out we will submit this for review for you.
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>
Not the OP, as you can clearly see, but I have this exact same problem. I'm glad to see I'm not alone
ISP: Comcast
Type of Internet Connection: DSL I think?
Internet Connection Speed: Down: 11mbps, Up: 1mpbs according to Speedtest.net
Date & Time: Ever since I rejoined after 1.19 at any time
Frequency: A few times an hour
Character Name: Lord Shadow (What does my character's name have to do with this bug)
Race: Elezen (See above)
World: Balmung (See two above)
Class/Skill Rank: Everything from Black Mage to Fisher.
Area and Coordinates: Everywhere from Thanalan to Thornmarch
Party or Solo: Both
NPC Name: Any or all of them
Monster Name: Any or all of them
In-Game Time: Any time, day or night
Steps:
1. Play the game
2. After a while, things just vanish. Untargetable and invisible. Do not reappear after as long as 12 real life hours.
3.Fixed by running far away or logging out.
Additional note: This even includes PCs, even myself if I switch between third and first person view. Mobs that leave my range of sight can also vanish, even if they loaded before hand. I am running Windows 7 with an AMD Radeon HD 6550 graphics card.
ISP: Comcast
Type of Internet Connection: DSL
Internet Connection Speed: 16 mbps
Date & Time: 5.20.12 6:20 pm
Frequency: High
Character Name: Velka Sin
Race: Keepers of the Moon Miqo'te
World: Excalibur
Class/Skill Rank: Lancer
Area and Coordinates: Everywhere
Party or Solo: Solo
NPC Name: All of them
Monster Name: All of them
In-Game Time: Always
Steps:
1. Playing the game normally
2. Everything except the environment disappears
3. Sometimes logging out fixes the problem
4. Despair
Greetings, BlackCrown!
Thank you for providing the information that Verytus requested. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on your thread, but I do recommend checking here or here for any details regarding the development team's investigation. I also suggest contacting the SQUARE ENIX Support Center, just in case they may be able to help you resolve this matter. Thanks again for your report!