Problem with launcher (MacOS 13.2)

*่Edit* OS is not 13.2 but 12.2

My friend just started with free-trial and had this error after logging in.

https://scontent-kut2-2.xx.fbcdn.net...RQ&oe=6282FEAA

MacOs 12.2. Already tried installing JavaScript, enabled Cookies+JavaScript via internet options but not worked.

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for the delay in response to this issue. The error you are describing could be due to the device not being compatible with Final Fantasy XIV.

To clarify a bit more, please provide additional information: (Select Apple Icon in top left corner > About This Mac)

Mac Model/Year/Serial Number:
Graphics:
Displays information:
Storage limit:
Storage Usage:
RAM/Memory:

Thank you for visiting the Final Fantasy XIV Technical Support Forums!

Quote:

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Originally Posted by lunar773

*่Edit* OS is not 13.2 but 12.2

My friend just started with free-trial and had this error after logging in.

https://scontent-kut2-2.xx.fbcdn.net...RQ&oe=6282FEAA

MacOs 12.2. Already tried installing JavaScript, enabled Cookies+JavaScript via internet options but not worked.

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Use www.xivmac.com 3rd party launcher.