クリスタルコンフリクト中に全ての音が消える

発生日時：4/15 23:50～
発生頻度：かなり高い　1～2時間に1回程
ワールド名：Chocobo
キャラクター名@ホームワールド名：Ashe Freljord @ Chocobo
リテイナー名:
NPC名：
モンスター名：
クラス／レベル：戦士 90
パーティメンバーの有無：有
ゲーム内時間：
エリア名／フィールド座標：クリスタルコンフリクト全ステージにて確認
ハウジング情報:
手順：
1.クリスタルコンフリクトに参加し、ステージ内で戦闘中に突然FF14上の全ての音が消え、クライアントを再起動するまで直らない。環境の問題かとも思いましたがSNS等で複数の方が同じ症状を報告していた為投稿致しました。偶然かもしれませんがBGMをミュートにすると発生頻度が少なくなったような気がします。恐らく複数のゲーム内サウンドが同時に再生された場合に起こりやすいのかもしれません。

通信環境
・使用している回線の種類／プロバイダ：光回線 / AU光
・通信機器のメーカー／型番：IODATA / WN-DAX1800GR

PC環境／Mac環境
-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\user\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 0 Region 1
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64 ビット (6.2, ビルド 9200) (22000.co_release.210604-1628)
SYSTEM_CPU AMD Ryzen 7 5800X 8-Core Processor (16 CPUs), ~3.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 1205
SYSTEM_LANGUAGE 日本語 (地域設定: 日本語)
SYSTEM_MEMORY 32656.246MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37520.246MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1861.857GB SYSTEM_FREEDISC_SPACE 1320.975GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 446.565GB SYSTEM_FREEDISC_SPACE 442.960GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 10077.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16328.123 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2b01a28ee7b06750\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2b01a28ee7b06750\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2b01a28ee7b06750\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2b01a28ee7b06750\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1215
SYSTEM_GRAPHICS_DRIVER_DATE 3/17/2022 09:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE 英語
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 10077.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16328.123 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (170Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2b01a28ee7b06750\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2b01a28ee7b06750\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2b01a28ee7b06750\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_2b01a28ee7b06750\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1215
SYSTEM_GRAPHICS_DRIVER_DATE 3/17/2022 09:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE 英語
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 1-2 (QUAD-CAPTURE)
SYSTEM_SOUND_DEVICE_ID {F7CBCB6D-C709-4081-B0F0-DAA81B7B7159}
SYSTEM_SOUND_DEVICE_NAME RDWM1117.SYS
SYSTEM_SOUND_DRIVER_VERSION 1.5.3.0
SYSTEM_SOUND_DRIVER_LANGUAGE 英語
SYSTEM_SOUND_DRIVER_DATE 9/24/2021 09:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME マウス
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME キーボード
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 109 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4897EE80-A315-11EC-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow V3
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {48981590-A315-11EC-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FC42E760-47F7-11EC-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G402
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {48983CA0-A315-11EC-8003444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow V3
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FC4669D0-47F7-11EC-8008444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G402
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {48983CA0-A315-11EC-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow V3
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FC46DF00-47F7-11EC-8009444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G402
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {48983CA0-A315-11EC-8005444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow V3
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FC475430-47F7-11EC-800A444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G402
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FC475430-47F7-11EC-800B444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {489863B0-A315-11EC-8006444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow V3
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5453C6E0-A315-11EC-8007444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow V3
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Windows 入力エクスペリエンス
NVIDIA GeForce Overlay

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
Adobe Genuine Service
Battle.net
Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Razer Chroma SDK Core Components
Razer Synapse
Adobe Premiere Rush
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
ASUS AIOFan HAL
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29914
Microsoft Windows Desktop Runtime - 5.0.15 (x64)
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29914
Launcher Prerequisites (x64)
Microsoft Windows Desktop Runtime - 3.1.21 (x64)
ASUS AURA VGA Component
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
ASUS AURA Motherboard HAL
EA app
ASUS Motherboard
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
ASUS Update Helper
AURA Service
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29914
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
ASUS AURA Extension Card HAL
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ASUS Framework Service
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
WD_BLACK AN1500
WansviewCloud version 1.0.210718.2
ASUS Framework Service
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30135
ENE_EHD_M2_HAL
Patriot Viper DRAM RGB
7-Zip 21.06 (x64)
秀丸エディタ64 (9.12)
Mozilla Maintenance Service
Nightly (x64 ja)
Microsoft OneDrive
Riot Vanguard
QUAD-CAPTURE Driver
Microsoft .NET Host FX Resolver - 5.0.15 (x64)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Microsoft .NET Core Host - 3.1.21 (x64)
WD_BLACK AN1500
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Patriot Viper DRAM RGB
ASUS AURA Extension Card HAL
Google 日本語入力
Microsoft Windows Desktop Runtime - 3.1.21 (x64)
Microsoft .NET Core Runtime - 3.1.21 (x64)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.29.30135
ENE_EHD_M2_HAL
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.29.30135
ASUS AURA Motherboard HAL
Logicool G HUB
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Microsoft Update Health Tools
Microsoft .NET Runtime - 5.0.15 (x64)
ASUS AURA VGA Component
Universal Holtek RGB DRAM
Patriot Viper M2 SSD RGB
Kingston AURA DRAM Component
PHISON HAL
AURA DRAM Component
Microsoft .NET Core Host FX Resolver - 3.1.21 (x64)
NVIDIA グラフィックスドライバー 512.15
NVIDIA GeForce Experience 3.25.1.27
NVIDIA Optimus Update 39.3.0.0
NVIDIA PhysX システムソフトウェア 9.21.0713
NVIDIA Update 39.3.0.0
NVIDIA FrameView SDK 1.2.7521.31103277
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD オーディオドライバー 1.3.39.3
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.25.1.27
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.39.0.0
EA app
AURA lighting effect add-on x64
Microsoft Windows Desktop Runtime - 5.0.15 (x64)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS Aura SDK
ExplorerPatcher
ENE RGB HAL
CeVIO Creative Studio (64bit)
ASUS AIOFan HAL
ARMOURY CRATE Lite Service
Microsoft .NET Host - 5.0.15 (x64)

-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe 00005B48
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe 00005934
C:\Program Files (x86)\Google\Google Japanese Input\GoogleIMEJaConverter.exe 00005480
C:\Program Files (x86)\Google\Google Japanese Input\GoogleIMEJaRenderer.exe 00005628
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 0000275C
C:\Program Files (x86)\Razer\Razer_Kraken0510_Driver\Drivers\SysAudio\Kraken0510Helper.exe 000056F0
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 000020F0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000C14
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00004028
C:\Program Files\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe 000055B4
C:\Program Files\Adobe\Adobe Creative Cloud Experience\libs\node.exe 000055A8
C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud Helper.exe 00005FB8
C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe 000055D8
C:\Program Files\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe 00005BDC
C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\CCLibrary.exe 00005E74
C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe 00005E80
C:\Program Files\Hidemaru\Hidemaru.exe 0000526C
C:\Program Files\LGHUB\lghub.exe 000011E0
C:\Program Files\LGHUB\lghub_agent.exe 00004508
C:\Program Files\LGHUB\logi_crashpad_handler.exe 00004794
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00003584
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002040
C:\Program Files\Riot Vanguard\vgtray.exe 00004144
C:\Program Files\TeamViewer\TeamViewer.exe 000023B8
C:\WINDOWS\System32\rundll32.exe 000020AC
C:\WINDOWS\System32\svchost.exe 000064A0
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00003884
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 000057F0
C:\WINDOWS\explorer.exe 00001628
C:\WINDOWS\system32\ApplicationFrameHost.exe 00004194
C:\WINDOWS\system32\DllHost.exe 00003C34
C:\WINDOWS\system32\conhost.exe 00005E88
C:\WINDOWS\system32\sihost.exe 0000207C
C:\WINDOWS\system32\svchost.exe 0000545C
C:\WINDOWS\system32\taskhostw.exe 000021B8
C:\WINDOWS\system32\wbem\unsecapp.exe 00005E44
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00004448
C:\Windows\System32\RuntimeBroker.exe 000012B4
C:\Windows\System32\SecurityHealthSystray.exe 000003B4
C:\Windows\System32\oobe\UserOOBEBroker.exe 000021D4
C:\Windows\System32\smartscreen.exe 00004C9C
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00006044
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000019A4
C:\Windows\system32\backgroundTaskHost.exe 00005C9C

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

ブラウザ情報
・利用中のブラウザ名とブラウザのバージョン：Chrome バージョン: 100.0.4896.88（Official Build）（64 ビット）