Edit Retainer Comment

What's the use of this?

You can edit what they're saying after you like... Talk wid em?

"Hello Master nya~"

And stuff like that. Not everything needs a point per se I guess! ^^

it shows up at the bottom of the retainer list when you mouse over the retainer, so you can make a note of what each retainer is storing, etc and know without having to check them in case you forget.

Is it just me or do the comments keep disappearing?

Yeah, retainer comments keep disappearing, I was trying to use them to label how I organize my extra stuff but if the comments keep disappearing than this feature seems broken?

Greetings fellow Eorzean,

We apologize for the inconvenience you are experiencing. Please provide the following information:

- Does the issue happen specifically under a certain condition? Please clarify in detail.
- Platform (Playstation 4 or 5, Steam/Windows, or Mac)
- Screenshot or video of issue
- Does any specific error message/code occur when the issue happens?
- Do the comments disappear after exiting the game or after a short period of time once inputted? Please clarify.

We look forward to your reply back.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!

Apologies for the late reply. The issue still persists, here's what I could gather:

Quote:

---

Originally Posted by Darneltia

- Does the issue happen specifically under a certain condition? Please clarify in detail.

---

• For me, they seem to disappear whenever I log out. At least, when I just added comments and logged out and back in, they were all gone.
• Simply exiting the retainer bell menu does not remove the comments.
• I could only reproduce the issue on my main character, which is on Light/Shiva. The issue does not appear on my alt, which is on Crystal/Balmung, whose retainer's comment does not disappear even after months of not logging into that character.

Quote:

---

Originally Posted by Darneltia

- Platform (Playstation 4 or 5, Steam/Windows, or Mac)

---

Checked on

• Windows via Steam
• Linux via Steam/Proton Experimental

Issue persists.

Quote:

---

Originally Posted by Darneltia

- Screenshot or video of issue

---

Here's me giving my three retainers comments, not the time stamps on the top right for reference:

https://cdn.discordapp.com/attachmen...30154910_1.jpg

https://cdn.discordapp.com/attachmen...30155053_1.jpg

https://cdn.discordapp.com/attachmen...30155104_1.jpg

https://cdn.discordapp.com/attachmen...30155117_1.jpg

https://cdn.discordapp.com/attachmen...30155300_1.jpg

https://cdn.discordapp.com/attachmen...30155309_1.jpg

https://cdn.discordapp.com/attachmen...30155338_1.jpg

https://cdn.discordapp.com/attachmen...30155350_1.jpg

Logging out and in again:

https://cdn.discordapp.com/attachmen...30155617_1.jpg

https://cdn.discordapp.com/attachmen...30155621_1.jpg

https://cdn.discordapp.com/attachmen...30155623_1.jpg

Quote:

---

Originally Posted by Darneltia

- Does any specific error message/code occur when the issue happens?

---

No.

Quote:

---

Originally Posted by Darneltia

- Do the comments disappear after exiting the game or after a short period of time once inputted? Please clarify.

---

The issue has been triggered by:

• logging out
• restarting the game

The issue has NOT been triggered by:

• stepping away from the retainer bell
• changing areas
• entering instanced duties

In summary, from what I can gather it might be related to retainer comments not being properly saved or uploaded to the server before logging out, and the issue seems to only affect certain servers or data centers.

I hope that this will help to resolve the issues and I extend my gratitude for the attention.

Cheers!

Update: the issue still persists.

Greetings adventurers!

I appreciate you keeping us updated regarding this concern. As this still does appear to persist despite the troubleshooting tried previously, this could be a possible bug. I would suggest to please proceed to post a bug report on the bug forums here: http://forum.square-enix.com/ffxiv/f...2-In-Game-Bugs Please be sure to provide as much detail as possible and feel free to attach the images you had provided as well as follow the template as outlined in the sticky thread. Due to no response from the original poster, this thread will be moved to 'Separate Support Required.' If anyone is still having this problem, please create a new thread or post in the bug forums and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!