Crash To Desktop Zoning Into Gold Saucer

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Date & Time: 04/15/2022
Frequency: Constant
World name: Behemoth
Character name: Kiros Seagill
Party or solo: Solo
Area and coordinates: Gold Saucer
Steps:

When zoning into Gold Saucer on any character my client crashes to desktop with no error code displayed. Trying to log into the character after 8 hours does not fix the issue. The only way to log into said character is to chose a different world from the character select screen to visit. Teleporting and using the airship to gold saucer has the same effect. This is a fresh install on Windows. Recently upgraded to Windows 11 from Windows 10 thinking it would fix the issue but it has not. Game crashed on both Windows 10 and Windows 11. No issue with any other zone so far regardless of population in zone.

Connection Specs
- Type of internet connection/provider: Optimum Online (Cablevision Systems)
- Modem maker/model number: ARRIS TM822g

■ PC Specs


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\domin\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (22000.co_release.210604-1628)
SYSTEM_CPU AMD Ryzen 7 3700X 8-Core Processor (16 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 4005
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16290.027MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18722.027MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.839GB SYSTEM_FREEDISC_SPACE 702.513GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 200.000GB SYSTEM_FREEDISC_SPACE 106.612GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Radeon RX 580 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8171.465 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8145.014 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0376209.inf_amd64_b3bdffadea4def3f\B374968\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0376209.inf_amd64_b3bdffadea4def3f\B374968\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0376209.inf_amd64_b3bdffadea4def3f\B374968\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0376209.inf_amd64_b3bdffadea4def3f\B374968\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.13023.4001
SYSTEM_GRAPHICS_DRIVER_DATE 12/15/2021 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Digital Audio (HDMI) (2- High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {177828FD-59D1-44AB-BC67-DD9D583D5DC5}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22000.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/4/2021 20:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {0D956D81-6551-44D2-A53B-3722C20453CC}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22000.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/4/2021 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AFF50810-B931-11EC-8001444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AFF57D40-B931-11EC-8002444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AFF57D40-B931-11EC-8003444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AFF5F270-B931-11EC-8005444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AFF5A450-B931-11EC-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AFF61980-B931-11EC-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AFF61980-B931-11EC-8007444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 256 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AFF64090-B931-11EC-8008444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AFF64090-B931-11EC-8009444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AFF64090-B931-11EC-800A444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AFF667A0-B931-11EC-800B444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {AFF667A0-B931-11EC-800C444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Settings
Settings


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Steam
VLC media player
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
AURA Service
ENE RGB HAL
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
GameSDK Service
AURA lighting effect add-on
Kingston AURA DRAM Component
FINAL FANTASY XIV ONLINE
ROG Live Service
Patriot Viper M2 SSD RGB
ASUS AURA Extension Card HAL
PHISON HAL
Universal Holtek RGB DRAM
GameSDK Service
ASUS AURA VGA Component
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29913
ASUS Framework Service
ASUS Motherboard
ENE_EHD_M2_HAL
AURA Service
ASUS Update Helper
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
ASUS AURA Motherboard HAL
AURA DRAM Component
ASUS AIOFan HAL
WD_BLACK AN1500
ASUS Framework Service
Patriot Viper DRAM RGB
Lost Ark
Vampire Survivors
WD_BLACK AN1500
Patriot Viper DRAM RGB
ASUS AURA Extension Card HAL
ENE_EHD_M2_HAL
ASUS AURA Motherboard HAL
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29913
Microsoft Update Health Tools
Google Drive
ASUS AURA VGA Component
Universal Holtek RGB DRAM
Patriot Viper M2 SSD RGB
Kingston AURA DRAM Component
PHISON HAL
AURA DRAM Component
AURA lighting effect add-on x64
ASUS Aura SDK
ENE RGB HAL
ASUS AIOFan HAL
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29913
ARMOURY CRATE Lite Service


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Microsoft\EdgeWebView\Application\100.0.1185.39\msedgewebview2.exe 00002148
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000006FC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000010B8
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002578
C:\Program Files (x86)\Steam\steam.exe 000004F0
C:\Program Files\Google\Chrome\Application\chrome.exe 0000100C
C:\Program Files\Google\Drive File Stream\56.0.11.0\GoogleDriveFS.exe 00002548
C:\Program Files\Google\Drive File Stream\56.0.11.0\crashpad_handler.exe 000014AC
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2203.4603.0_x64__8wekyb3d8bbwe\Cortana.exe 00003768
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21120.8011.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000005B8
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.22022.180.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002208
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_421.20070.95.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 00003CA8
C:\Users\domin\AppData\Local\Discord\app-1.0.9004\Discord.exe 00003C64
C:\Users\domin\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00003370
C:\WINDOWS\Explorer.EXE 00001940
C:\WINDOWS\System32\SearchProtocolHost.exe 00001280
C:\WINDOWS\System32\svchost.exe 00002AC8
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001984
C:\WINDOWS\system32\DllHost.exe 00003EB4
C:\WINDOWS\system32\sihost.exe 000005E4
C:\WINDOWS\system32\svchost.exe 00003924
C:\WINDOWS\system32\taskhostw.exe 00001618
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00001C40
C:\Windows\System32\RuntimeBroker.exe 00002FDC
C:\Windows\System32\SecurityHealthSystray.exe 0000330C
C:\Windows\System32\SystemSettingsBroker.exe 00001F10
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001C14
C:\Windows\System32\smartscreen.exe 00001AA0
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00001950
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001F88
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\MiniSearchHost.exe 00000C18
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00001EF8
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000019E0

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