https://i.imgur.com/Z1f6CW5.png
When I reach a new Malmstone, I should be able to hit "claim" to claim the reward, but, ever since maintenance last night, that prompt hasn't been appearing. Level 12 and 13 won't give me the rewards. I'm still at 500 trophies when I should be at 2500.
Edit: Can't claim the shaded spectacles fashion accessory either.
Edit 2: Okay, I figured out the problem. I'm just stupid.