Companion App Technical Difficulties (Mar. 26)

We are currently addressing technical difficulties that are preventing players from accessing the FINAL FANTASY XIV COMPANION app using characters on North America data center Worlds.

We are currently investigating and addressing the issue. We apologize for any inconvenience this may be causing, and thank you for your patience and understanding.

[Date & Time]
From Mar. 26, 2022 3:49 a.m. (PDT)
From Mar. 26, 2022 10:49 (GMT)

[Details]
- Unable to access the FINAL FANTASY XIV COMPANION app using characters on North America data center Worlds

[Cause]
Under investigation

[Affected Service]
FINAL FANTASY XIV Companion App

We are pleased to announce that the technical difficulties preventing players from accessing the FINAL FANTASY XIV COMPANION app using characters on NA data center Worlds have been resolved.

We apologize for any inconvenience caused, and we thank you for your patience.

[Date & Time]
Mar. 26, 2022 3:49 a.m. to 5:14 a.m. (PDT)
Mar. 26, 2022 10:49 to 12:14 (GMT)
Mar. 26, 2022 21:49 to 23:14 (AEDT)

[Details]
- Unable to access the FINAL FANTASY XIV COMPANION app using characters on NA data center Worlds

[Cause]
Network issue

[Affected Service]
FINAL FANTASY XIV COMPANION app