We need more options at the barber
Why does FFXIV have such insane restrictions on character customisation, post-character creation ? The argument about the barber not being able to change your face or skin color is irrelevant because you can already change your eyebrow shape and add or remove scars. We should absolutely be able to change everything except race and gender without using a fantasia.
None of the other top MMORPGS are as limited as FFXIV. That one other game had an update to the barber shop where they let you change everything (even your gender) at the barber shop. Only race costs real money. If they can do it, Square can as well.
It's time we get more freedom when it comes to customisation.