Role skills not working properly in Frontlines

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 14 Mar 2022 @ approx. 2100 hrs
Frequency: Once
World name: Masamune
Character name: Ansel Gardner
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: BRD/Lv 89
Party or solo: Party
In-game time: ET1030
Area and coordinates: Fields of Glory (Shatter) / entire map
Housing: N/A
Steps:
1. Try to use role skill.
2. Error message pops up saying, "Cannot execute at this time."
3. Additional info - please refer to these two YouTube videos for visual reference:
- https://youtu.be/ERBbHjOK4-w
- https://youtu.be/UbNY4y2w7Wc

Connection Specs
- Type of internet connection/provider: Fibre
- Modem maker/model number: ASUS RT-AC86U

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Derren\Documents
ProxyEnable 0
ProxyServer unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz (6 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 1.05.04
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16255.652MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 25471.652MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 230.646GB SYSTEM_FREEDISC_SPACE 85.877GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 840.935GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) UHD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 6052.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8127.826 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_2cec8fd58a80e6ea\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_2cec8fd58a80e6ea\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_2cec8fd58a80e6ea\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_2cec8fd58a80e6ea\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.0100.8682
SYSTEM_GRAPHICS_DRIVER_DATE 9/5/2020 08:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM Unknown
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_5b4857bb69d76ec8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_5b4857bb69d76ec8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_5b4857bb69d76ec8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_5b4857bb69d76ec8\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1179
SYSTEM_GRAPHICS_DRIVER_DATE 2/10/2022 08:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (2- FiiO Q series)
SYSTEM_SOUND_DEVICE_ID {A4C2D137-D998-4E45-82CE-2E78E28795D7}
SYSTEM_SOUND_DEVICE_NAME fiio_usbaudioks.sys
SYSTEM_SOUND_DRIVER_VERSION 4.47.0.44597
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/3/2018 08:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {B316AC53-72A5-4B95-A39E-9B0FECBE523D}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8356
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/23/2018 08:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0AAC8D00-4FDC-11E8-8001444553540000}
SYSTEM_INPUT_NAME Insyde Airplane Mode HID Mini-Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0B27A280-670F-11EC-8002444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0AACDB20-4FDC-11E8-8004444553540000}
SYSTEM_INPUT_NAME Synaptics HID-Compliant Touch pad Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0AACDB20-4FDC-11E8-8006444553540000}
SYSTEM_INPUT_NAME Synaptics HID-Compliant Touch pad Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread — Mozilla Firefox
NVIDIA GeForce Overlay
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Foxit Reader
GnuCash 4.9
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
MKVToolNix 35.0.0 (64-bit)
MusicBee 3.2
Origin
Steam
Ubisoft Connect
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Kinect for Windows Speech Recognition Language Pack (en-NZ)
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29914
Microsoft Windows Desktop Runtime - 5.0.15 (x64)
Intel(R) Trusted Connect Services Client
Intel(R) C++ Redistributables on Intel(R) 64
Control Center 5.0001.1.78
Intel(R) C++ Redistributables on IA-32
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Server Speech Recognition Language - TELE (en-IN)
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29914
Kinect for Windows Speech Recognition Language Pack (en-AU)
Java Auto Updater
InActivateCenter
gsudo v1.0.2.0
Realtek Card Reader
PL23XX USB-to-Serial
Intel® PROSet/Wireless Software
Microsoft Visual C++ 2005 Redistributable
GOG GALAXY
Microsoft Visual C++ 2005 Redistributable
Hybrid Content
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2005 Redistributable
Realtek Ethernet Controller Driver
Sound Blaster Cinema 3
Kinect for Windows Speech Recognition Language Pack (en-US)
Microsoft VC++ redistributables repacked.
Kinect for Windows Speech Recognition Language Pack (en-IE)
Microsoft .NET SDK 6.0.103 (x64)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Kinect for Windows Speech Recognition Language Pack (en-CA)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
Kinect for Windows Speech Recognition Language Pack (en-GB)
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
ExitLag version 4.211
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29914
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Intel(R) Trusted Connect Service Client x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Windows Desktop Runtime - 3.1.23 (x64)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Windows 10 Update Assistant
Microsoft XNA Framework Redistributable 4.0 Refresh
Control Center 5.0001.1.78
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30135
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
7-Zip 19.00 (x64)
Insyde Airplane Mode HID Mini-Driver
ARIA Engine v1.9.6.0
Windows Driver Package - Insyde (AirplaneModeHid) HIDClass (06/28/2017 1.4.0.8)
GIMP 2.10.30
Logitech Gaming Software 9.02
Mozilla Firefox (x64 en-GB)
Mozilla Thunderbird (x64 en-GB)
Mozilla Maintenance Service
Nebula version 1.0.2
Notepad++ (64-bit x64)
DAEMON X MACHINA
Halo Infinite
No Man's Sky
FINAL FANTASY XIV Online
Synaptics Pointing Device Driver
Microsoft .NET Host FX Resolver - 5.0.15 (x64)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Intel(R) Chipset Device Software
Microsoft .NET AppHost Pack - 6.0.3 (x64)
PowerShell 7-x64
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft.NET.Sdk.Maui.Manifest-6.0.100
Microsoft .NET AppHost Pack - 6.0.3 (x64_x86)
Java 8 Update 321 (64-bit)
Microsoft .NET AppHost Pack - 6.0.3 (x64_arm)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.29.30135
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Server Speech Platform Runtime (x64)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.29.30135
Microsoft ASP.NET Core 6.0.3 Shared Framework (x64)
Intel(R) Rapid Storage Technology
Microsoft.NET.Workload.Emscripten.Manifest
Microsoft .NET Toolset 6.0.103 (x64)
Microsoft .NET Runtime - 6.0.3 (x64)
Microsoft Windows Desktop Runtime - 3.1.23 (x64)
Microsoft Update Health Tools
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Bonjour
Intel® PROSet/Wireless WiFi Software
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft.NET.Workload.Mono.Toolchain.Manifest
Microsoft Windows Desktop Targeting Pack - 6.0.3 (x64)
Intel(R) PRO/Wireless Driver
Microsoft .NET Runtime - 5.0.15 (x64)
Microsoft Visual C++ 2005 Redistributable (x64)
Intel(R) Management Engine Components
Microsoft .NET Core Host FX Resolver - 3.1.23 (x64)
Microsoft .NET Core Runtime - 3.1.23 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft.NET.Sdk.Android.Manifest-6.0.100
Microsoft Silverlight
Windows Subsystem for Linux Update
Microsoft.NET.Sdk.tvOS.Manifest-6.0.100
Microsoft .NET Targeting Pack - 6.0.3 (x64)
Paradox Launcher v2
Microsoft .NET Core Host - 3.1.23 (x64)
Microsoft .NET Host - 6.0.3 (x64)
Microsoft Windows Desktop Runtime - 6.0.3 (x64)
Microsoft .NET Host FX Resolver - 6.0.3 (x64)
Microsoft.NET.Sdk.iOS.Manifest-6.0.100
Microsoft .NET Standard Targeting Pack - 2.1.0 (x64)
Microsoft Visual C++ 2005 Redistributable (x64)
Update for Windows 10 for x64-based Systems (KB4023057)
NVIDIA Graphics Driver 511.79
NVIDIA GeForce Experience 3.25.0.84
NVIDIA Optimus Update 39.3.0.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.3.0.0
NVIDIA FrameView SDK 1.2.7321.30900954
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.38.26
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.25.0.84
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.39.0.0
Windows PC Health Check
Microsoft .NET 6.0 Templates 6.0.103 (x64)
Intel(R) Trusted Connect Service Client x64
Microsoft Windows Desktop Runtime - 5.0.15 (x64)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft VC++ redistributables repacked.
Intel(R) Rapid Storage Technology
LibreOffice 7.1.6.2
Intel(R) Management Engine Driver
Intel(R) ME UninstallLegacy
Microsoft ASP.NET Core 6.0.3 Targeting Pack (x64)
usbipd-win
Microsoft.NET.Sdk.MacCatalyst.Manifest-6.0.100
Intel(R) Management Engine Components
Microsoft .NET AppHost Pack - 6.0.3 (x64_arm64)
Microsoft .NET Host - 5.0.15 (x64)
Microsoft.NET.Sdk.macOS.Manifest-6.0.100


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000043B8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002874
C:\Program Files (x86)\Steam\GameOverlayUI.exe 00000D8C
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00004700
C:\Program Files (x86)\Steam\steam.exe 000033B4
C:\Program Files\Mozilla Firefox\firefox.exe 00004C38
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000031D8
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002ABC
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe 00002324
C:\Users\Derren\AppData\Local\Discord\app-1.0.9004\Discord.exe 00004D10
C:\Users\Derren\AppData\Roaming\Spotify\Spotify.exe 000042E8
C:\WINDOWS\Explorer.EXE 00002348
C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_2cec8fd58a80e6ea\igfxEM.exe 00001FFC
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000020E8
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002760
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 0000260C
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000014C4
C:\WINDOWS\system32\ApplicationFrameHost.exe 000027E4
C:\WINDOWS\system32\DllHost.exe 00003648
C:\WINDOWS\system32\conhost.exe 00005404
C:\WINDOWS\system32\sihost.exe 0000131C
C:\WINDOWS\system32\svchost.exe 00002020
C:\WINDOWS\system32\taskhostw.exe 00002018
C:\WINDOWS\system32\wbem\unsecapp.exe 00002584
C:\Windows\System32\CompPkgSrv.exe 000015C4
C:\Windows\System32\RuntimeBroker.exe 000023F8
C:\Windows\System32\oobe\UserOOBEBroker.exe 00005534
C:\Windows\System32\smartscreen.exe 0000533C
D:\Steam Games\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00005C3C
D:\Steam Games\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00002070
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: Clevo
Laptop Model Number: N95TP6

Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A

Browser Information
- Name and version of the browser currently in-use: Firefox 98
- Internet Explorer Version: 21H2

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