Daily DX11 Crashes

Quote:

Originally Posted by Darneltia

Greetings fellow Eorzean,

We would like to further assist with this issue. Please provide a system report from the game by going to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.' Copy and paste the details of the selection to this post when replying back.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument D:\
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU 11th Gen Intel(R) Core(TM) i7-11700KF @ 3.60GHz (16 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 1203
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32605.324MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37469.324MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.812GB SYSTEM_FREEDISC_SPACE 749.136GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 500.617GB SYSTEM_FREEDISC_SPACE 115.296GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 238.013GB SYSTEM_FREEDISC_SPACE 237.914GB
SYSTEM_STORAGE I:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.745GB SYSTEM_FREEDISC_SPACE 465.637GB
SYSTEM_STORAGE P:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1755.592GB SYSTEM_FREEDISC_SPACE 278.931GB
SYSTEM_STORAGE V:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1362.272GB SYSTEM_FREEDISC_SPACE 1356.437GB
SYSTEM_STORAGE Y:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1362.272GB SYSTEM_FREEDISC_SPACE 1356.437GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8043.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16302.662 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_48a94de4b861e2fb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_48a94de4b861e2fb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_48a94de4b861e2fb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_48a94de4b861e2fb\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1179
SYSTEM_GRAPHICS_DRIVER_DATE 2/9/2022 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8043.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16302.662 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_48a94de4b861e2fb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_48a94de4b861e2fb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_48a94de4b861e2fb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_48a94de4b861e2fb\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1179
SYSTEM_GRAPHICS_DRIVER_DATE 2/9/2022 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {DAD400EF-F26A-41BE-B213-AFFEBA420C95}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9238.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/13/2021 19:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {50658D0E-17BB-4B7C-BA21-3B4BABB8DECB}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9238.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/13/2021 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EF770560-6C24-11EC-8001444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EF7D46F0-6C24-11EC-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EF7DBC20-6C24-11EC-8007444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EF7AFD00-6C24-11EC-8002444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EF7DE330-6C24-11EC-8008444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EF7C83A0-6C24-11EC-8003444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EF7DE330-6C24-11EC-8009444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EF7CAAB0-6C24-11EC-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EF7DE330-6C24-11EC-800A444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EF7CAAB0-6C24-11EC-8005444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EF7E0A40-6C24-11EC-800B444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Daily DX11 Crashes - Google Chrome
Calculator
Calculator
Settings
Settings
MainWindow
Sticky Notes
Microsoft Text Input Application
Sticky Notes
Sticky Notes

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
MSI Afterburner 4.6.4
FileZilla Client 3.58.0
Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Razer Synapse
RivaTuner Statistics Server 7.3.3
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
ENE RGB HAL
hppLaserJetService
AURA Service
HP Product FWUpdater
iSEEK AnswerWorks English Runtime
GameSDK Service
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29914
AURA lighting effect add-on
Kingston AURA DRAM Component
FINAL FANTASY XIV ONLINE
ROG Live Service
Intel(R) Chipset Device Software
ASUS AIOFan HAL
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Patriot Viper M2 SSD RGB
AURA DRAM Component
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29914
hpStatusAlertsM425
PHISON HAL
HP LaserJet 400 MFP M425
hppM425LaserJetService
HP LJ400 M425 HP Scan
Quicken
Universal Holtek RGB DRAM
GameSDK Service
Teams Machine-Wide Installer
ASUS AURA VGA Component
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29913
HP Update
ASUS Motherboard
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
ASUS Update Helper
AURA Service
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29914
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
ASUS AURA Motherboard HAL
ASUS AURA Extension Card HAL
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ASUS Framework Service
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
hpStatusAlerts
WD_BLACK AN1500
ASUS Framework Service
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
HP Unified IO
ENE_EHD_M2_HAL
Patriot Viper DRAM RGB
CPUID ASUS CPU-Z 1.94
Greenshot 1.2.10.6
Logi Bolt
Logitech Options
Microsoft 365 Apps for enterprise - en-us
Microsoft OneDrive
Path of Exile
WinRAR 5.91 (64-bit)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
WD_BLACK AN1500
RstDowngradeGuard
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Patriot Viper DRAM RGB
ASUS AURA Extension Card HAL
Intel(R) Chipset Device Software
ENE_EHD_M2_HAL
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
ASUS AURA Motherboard HAL
Microsoft Update Health Tools
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
HP Unified IO
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29913
ASUS AURA VGA Component
Universal Holtek RGB DRAM
Update for Windows 10 for x64-based Systems (KB5001716)
OptaneDowngradeGuard
Patriot Viper M2 SSD RGB
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Kingston AURA DRAM Component
PHISON HAL
AURA DRAM Component
Intel(R) Serial IO
Intel(R) Serial IO
Windows PC Health Check
NVIDIA Graphics Driver 511.79
NVIDIA GeForce Experience 3.25.0.84
NVIDIA Optimus Update 39.3.0.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.3.0.0
NVIDIA FrameView SDK 1.2.7321.30900954
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.39.3
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.25.0.84
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.39.0.0
64 Bit HP CIO Components Installer
AURA lighting effect add-on x64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS Aura SDK
ENE RGB HAL
ASUS AIOFan HAL
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29913
ARMOURY CRATE Lite Service

-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Adobe Sync\CoreSync\CoreSync.exe 000062C0
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe 00005EB4
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe 00005E3C
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe 00005470
C:\Program Files (x86)\HP\StatusAlerts\bin\HPStatusAlerts.exe 00005224
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\99.0.1150.30\msedgewebview2.exe 00004218
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 0000320C
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00006310
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00005380
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 000034E0
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00004A58
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00004B28
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00005054
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000064C8
C:\Program Files (x86)\Steam\steam.exe 00004F30
C:\Program Files\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe 00005F94
C:\Program Files\Adobe\Adobe Creative Cloud Experience\libs\node.exe 00005FCC
C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud Helper.exe 000062F8
C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe 00005C34
C:\Program Files\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe 00005EA0
C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\CCLibrary.exe 00005D8C
C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe 00004B48
C:\Program Files\Google\Chrome\Application\chrome.exe 00005174
C:\Program Files\Greenshot\Greenshot.exe 000043B0
C:\Program Files\Logi\LogiBolt\LogiBolt.exe 00002F84
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 0000230C
C:\Program Files\WindowsApps\AdobeNotificationClient_2.0.1.8_x86__enpm4xejd91yc\AdobeNotificationClient.exe 000062A0
C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_4.2.2.0_x64__8wekyb3d8bbwe\Microsoft.Notes.exe 00002570
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 00002CE0
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBar.exe 000051DC
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00000F60
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.22012.167.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002CC4
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.22011.10031.0_x64__8wekyb3d8bbwe\Video.UI.exe 00000CD8
C:\ProgramData\Logishrd\LogiOptions\Software\Current\LogiOptionsMgr.exe 000045F4
C:\ProgramData\Logishrd\LogiOptions\Software\Current\LogiOverlay.exe 00004654
C:\WINDOWS\Explorer.EXE 00001D40
C:\WINDOWS\System32\rundll32.exe 00001288
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 0000502C
C:\WINDOWS\system32\ApplicationFrameHost.exe 0000254C
C:\WINDOWS\system32\DllHost.exe 000009B8
C:\WINDOWS\system32\SettingSyncHost.exe 00002EC4
C:\WINDOWS\system32\conhost.exe 00005E38
C:\WINDOWS\system32\sihost.exe 00000EA0
C:\WINDOWS\system32\svchost.exe 00006BB0
C:\WINDOWS\system32\taskhostw.exe 00000D58
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00006170
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_e8d71250669d562e\RtkAudUService64.exe 0000207C
C:\Windows\System32\RuntimeBroker.exe 000043DC
C:\Windows\System32\SecurityHealthSystray.exe 000041A0
C:\Windows\System32\oobe\UserOOBEBroker.exe 00000AC0
C:\Windows\System32\smartscreen.exe 00004740
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00003010
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000029F4
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00003618
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000020FC