Cannot log in to final fantasy

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03-09-2022, 11:53 PM
Edvardiko

Cannot log in to final fantasy

So since yesterday i have this text in the launcher instead of log in. I dont know what to do about it i tried changing steam name as everyone suggesting doesnt work deleted the game and its still therehttps://sun9-51.userapi.com/impg/zok...ab8&type=album
03-10-2022, 05:39 AM
Peacerich

if you have a folder named etc in \steamapps\common\FINAL FANTASY XIV Online you may have to delete it or rename it to something else. then you should be able to log in. the game will redownload after. worked for me at least.
03-10-2022, 07:42 AM
Walkerged

Oh brother, same error here, and I've already had to do this after the hotfixes went live.
03-10-2022, 11:32 AM
Darneltia

Greetings fellow Eorzean,

We apologize for the inconvenience you are experiencing and would like to further assist with this matter. Please provide the following information:

Full error message/code that occurs when issue happens: (Unfortunately, it doesn't appear to be any screenshot loading on the post. You may wish to reupload and update your post to reflect the screenshot properly.)

We look forward to your reply back.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.
03-10-2022, 11:59 AM
Walkerged

Quote:

Originally Posted by Darneltia

Greetings fellow Eorzean,

We apologize for the inconvenience you are experiencing and would like to further assist with this matter. Please provide the following information:

Full error message/code that occurs when issue happens: (Unfortunately, it doesn't appear to be any screenshot loading on the post. You may wish to reupload and update your post to reflect the screenshot properly.)

We look forward to your reply back.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

I can't say for anyone else, but for me the error that keeps popping up right now is the Unable to confirm Session information. Please Restart the game launcher and try again.
Just after the Hotfixes went live I couldn't get around it. Had to reinstall the game, I was then able to get on a for a while, logged out because of working IRL job from home and to let spyware scanner complete, came back to the error, restarted computer after trying to reinstall game again, and now I can log in for the moment.