Game hangs/crashing after main character selected

Hi, was playing earlier today and had a total crash after starting the quest "The Man from Ul'dah" I can now no longer play as after selecting my toon the game either crashes out to windows of just sits a "Now Loading" screen.

I have 2 installs one is fresh as I just bought Endwalker the other is my original install with all the upgrades. the problem is on both installs on 2 separate machines.

Any help appreciated

---------------System Information from my Main PC-----------------


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\bats4\Documents
FINAL FANTASY XIV ONLINE D:\Games\ff14\SquareEnix
Immerse Gamepack FINAL FANTASY XIV Edition version 1.0.3.20 D:\Games\Immerse Gamepack FINAL FANTASY XIV Edition\
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22000.co_release.210604-1628)
SYSTEM_CPU Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz (20 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 20 SYSTEM_CORE_PHYSICS 10
SYSTEM_BIOS 1.10.0
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32523.520MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37387.520MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 910.173GB SYSTEM_FREEDISC_SPACE 765.441GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 476.923GB SYSTEM_FREEDISC_SPACE 71.104GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.635GB SYSTEM_FREEDISC_SPACE 388.011GB
SYSTEM_STORAGE G:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 4657.525GB SYSTEM_FREEDISC_SPACE 4210.936GB
SYSTEM_STORAGE H:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 596.155GB SYSTEM_FREEDISC_SPACE 231.855GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 Super
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080 Super
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8010.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16261.760 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (360Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_cf4c86d8aea867ab\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_cf4c86d8aea867ab\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_cf4c86d8aea867ab\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_cf4c86d8aea867ab\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9649
SYSTEM_GRAPHICS_DRIVER_DATE 10/20/2021 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) UHD Graphics 630
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 16389 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_b2fc2b6a71b374b5\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_b2fc2b6a71b374b5\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_b2fc2b6a71b374b5\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_b2fc2b6a71b374b5\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.0100.9664
SYSTEM_GRAPHICS_DRIVER_DATE 6/1/2021 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {A5E949EE-0E13-46E8-B85E-9FA596D42DD0}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8988.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/14/2020 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525B74B0-4BB2-11EC-8002444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525B9BC0-4BB2-11EC-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525B9BC0-4BB2-11EC-8004444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525BC2D0-4BB2-11EC-8005444553540000}
SYSTEM_INPUT_NAME HID-compliant system controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525BC2D0-4BB2-11EC-8006444553540000}
SYSTEM_INPUT_NAME HID-compliant device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525BE9E0-4BB2-11EC-8007444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525BE9E0-4BB2-11EC-8008444553540000}
SYSTEM_INPUT_NAME HID-compliant device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525C10F0-4BB2-11EC-800B444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525C3800-4BB2-11EC-800D444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525C3800-4BB2-11EC-800F444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525C5F10-4BB2-11EC-8011444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525C5F10-4BB2-11EC-8013444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525C8620-4BB2-11EC-8015444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525C8620-4BB2-11EC-8017444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525CAD30-4BB2-11EC-8019444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525CAD30-4BB2-11EC-801B444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525CD440-4BB2-11EC-801D444553540000}
SYSTEM_INPUT_NAME AW-ELC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

boot
ProCook Japanese Knife Set 4 Piece £17.69 Delivered using Code @ ProCook - hotukdeals - Google Chrome
Faster Pussycat - Babylon – The Elektra Years 1987-1992 (2022) Mp3 320kbps [PMEDIA] ⭐️
Settings
Settings
Alienware Command Center
Alienware Command Center
Films & TV
Films & TV
Jaynes Stuff.odt - OpenOffice Writer
How To Get The Blasphemous Blade In Elden Ring - Google Chrome
NVIDIA GeForce Overlay


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Divinity: Original Sin Enhanced Edition
Deluge 1.3.15
Final Fantasy X/X2: HD Remaster
Google Chrome
Guild Wars
Alienware Command Center Suite
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
MLWapp 2.5
Origin
Pokemon Legends: Arceus
Red Dead Redemption 2
Steam
Ubisoft Connect
Anno 1404 - History Edition
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Alienware SupportAssist Remediation
Tobii Eyetracker HID package Installer
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Tobii Bundle Requirements For Windows
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
Tobii Service
Epic Games Launcher
Alienware SupportAssist OS Recovery Plugin for Alienware Update
FINAL FANTASY XIV ONLINE
Tobii Eye Tracking For Windows
Epic Online Services
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Tobii Eula Installer
Win32DiskImager version 1.0.0
Launcher Prerequisites (x64)
OpenOffice 4.1.11
Java Auto Updater
DMNet 1.0.14
Alienware OC Controls
GOG GALAXY
Tobii Stream Engine Service
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Bejeweled® 3
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
7-Zip 21.05 (x64)
MSI App Player (Hyper-V)
Cheat Engine 7.3
HxD Hex Editor 2.5
mGBA 0.9.3
Lost Ark
Rocksmith
Legend of Grimrock
Touchpad
VLC media player
Alienware SupportAssist OS Recovery Plugin for Alienware Update
RstDowngradeGuard
Tobii Windows Interactions
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Alienware Command Center Suite
Java 8 Update 321 (64-bit)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
Windows Subsystem for Linux Update
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Serial IO
Microsoft Update Health Tools
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Directory Opus
Killer Wireless Driver UWD
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
OptaneDowngradeGuard
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Oracle VM VirtualBox 6.1.30
Intel(R) Serial IO
Tobii Interaction Engine Installer
Alienware SupportAssist Remediation
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Alienware OCControls Service Installer
Immerse Gamepack FINAL FANTASY XIV Edition version 1.0.3.20
NVIDIA Graphics Driver 496.49
NVIDIA GeForce Experience 3.24.0.126
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.2.2.0
NVIDIA FrameView SDK 1.2.4999.30397803
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.38.92
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.24.0.126
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.46.831.832
NVIDIA Virtual Audio 4.39.0.0
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Windows Subsystem for Linux WSLg Preview
Dell SupportAssist
Tobii Configuration
Epic Games Launcher Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000045E8
C:\Program Files (x86)\MLWapp\MLWapp.exe 00003620
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\98.0.1108.62\msedgewebview2.exe 00006BC8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002738
C:\Program Files (x86)\OpenOffice 4\program\soffice.bin 00005460
C:\Program Files (x86)\OpenOffice 4\program\soffice.exe 00006E4C
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00004548
C:\Program Files (x86)\Steam\steam.exe 00003028
C:\Program Files (x86)\Tobii\Tobii EyeX\Tobii.EyeX.Engine.exe 00003308
C:\Program Files\Alienware\Alienware Command Center\AWCC.Background.Server.exe 00001630
C:\Program Files\Dell\DellDataVault\nvapiw.exe 00002D44
C:\Program Files\GPSoftware\Directory Opus\dopus.exe 00007704
C:\Program Files\Google\Chrome\Application\chrome.exe 000051C8
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00003F74
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000021F4
C:\Program Files\WindowsApps\DellInc.AlienwareCommandCenter_5.4.16.0_x64__htrsf667h5kn2\AWCC.exe 00007494
C:\Program Files\WindowsApps\DellInc.AlienwareCommandCenter_5.4.16.0_x64__htrsf667h5kn2\GameLibrary\GameLibraryAppService.exe 0000206C
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21120.8011.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00000A94
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBar.exe 00005D10
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00004F68
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.22012.160.0_x64__8wekyb3d8bbwe\YourPhone.exe 000041C0
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.22012.160.0_x64__8wekyb3d8bbwe\YourPhoneServer\YourPhoneServer.exe 00002530
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.22011.10031.0_x64__8wekyb3d8bbwe\Video.UI.exe 00004494
C:\Program Files\WindowsApps\MicrosoftTeams_22042.702.1226.2352_x64__8wekyb3d8bbwe\msteams.exe 00003F3C
C:\Program Files\WindowsApps\RivetNetworks.KillerControlCenter_3.1121.1109.0_x64__rh07ty8m5nkag\KillerControlCenter_v2\KillerIntelligenceCenter.exe 00002C14
C:\Users\bats4\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 00007978
C:\Users\bats4\Downloads\ZoomIt\ZoomIt64.exe 00002EE4
C:\Windows\Explorer.EXE 00001270
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00005A90
C:\Windows\System32\DriverStore\FileRepository\cui_dch.inf_amd64_7208949846a9b9dc\igfxEM.exe 00001960
C:\Windows\System32\RtkAudUService64.exe 00003384
C:\Windows\System32\RuntimeBroker.exe 0000372C
C:\Windows\System32\SecurityHealthSystray.exe 00003160
C:\Windows\System32\SynTPEnh.exe 00002E90
C:\Windows\System32\oobe\UserOOBEBroker.exe 000046B8
C:\Windows\System32\smartscreen.exe 0000634C
C:\Windows\System32\svchost.exe 000022F0
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000025C4
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00006964
C:\Windows\system32\ApplicationFrameHost.exe 00004700
C:\Windows\system32\DllHost.exe 00002884
C:\Windows\system32\backgroundTaskHost.exe 00001A08
C:\Windows\system32\conhost.exe 000039FC
C:\Windows\system32\sihost.exe 00001BA8
C:\Windows\system32\svchost.exe 00006E90
C:\Windows\system32\taskhostw.exe 000020D8
D:\Games\Epic Games\Launcher\Engine\Binaries\Win64\EpicWebHelper.exe 00001100
D:\Games\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe 00007B1C
D:\Games\GOG Galaxy\GalaxyClient Helper.exe 00004B54
D:\Games\GOG Galaxy\GalaxyClient.exe 00003EFC
D:\Games\GOG Galaxy\python\python.exe 000042F8
D:\Games\ff14\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00007878

Hello,

did you try without the Immersive Gamepack?

Also please update your Intel and Nvidia Drivers. Try a minimal boot without that much background apps.

Did all that (I knew the result but did anyway) no difference.
It is not a hardware problem it is a FF14 problem.
It was all working until a quest crash (on of many in this game this happens to so you cannot complete them).
I have deleted player/game data updated drivers, uninstalled the immersive game pack and still nothing.

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

When reinstalling the game, was it reinstalled on the C drive? Additionally, when the crash occurs are there any additional program running in the background?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

Game was never on C drive and problem happens on more than 1 machine. have done a minimum boot to no avail.