Constant Dx11 Error

Hi, I have been having a reoccurring dx11 error every time I try to get on FF14. I can get to my character and get into the queue, but when the game begins to load me in: I get this error and the game + launcher closes


Solutions I have tried:


-Updating my drivers manually including display adapters

-Deleting local character files

-Reinstalling ff14 (4 times now)

-Running game in borderless window

-Running it on dx9 (which crashed in the launcher when I tried launching the game, even after getting the up to date dx9 files)

-changing the screen mode sources files

-adjusting in-game graphic settings

-disabling sound enhancements

-trying to run it in steam

-completely reset my computer, updated drivers, and redownloaded ff14



I’m kind of running out of solutions here and I’m pretty sad because I just started playing and paid for the starter edition and sub.



If anyone has any other possible solutions I’d greatly appreciate it.


Date & Time: Since feb 28th 1 am
Frequency: Every time I queue into ff14
World name: Brynhildr
Character name: Ibiki
Party or solo: Solo
Area and coordinates: Central Shroud

Steps to issue:
1. Opening launcher
2. Logging in
3. Launching ff
4. Character Select
5. Press play then in queue
6. Dx11 errors
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: ethernet, Telus

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Device name DESKTOP-N0JDKMO
Processor AMD Ryzen 5 2600 Six-Core Processor 3.40 GHz
Installed RAM 16.0 GB
Device ID 94AE0DD1-6F6F-416A-8EEE-A72419DE398F
Product ID 00325-81556-56622-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen support

Edition Windows 10 Home
Version 21H2
Installed on ‎2022-‎02-‎28
OS build 19044.1566
Experience Windows Feature Experience Pack 120.2212.4170.0

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We would like you to submit a Final Fantasy XIV system report. Please go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.' Copy and paste the details shown when replying back to this post.

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