Crash with no error upon entering specific zone

Hello, my game keeps crashing with no error displayed! It started when the MSQ went to The ruby Sea area. When the loading screen started it crashed to desktop with no error, now i can't even log in the game, because the loading screen after log in just crashes.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Rafael\Documents
FINAL FANTASY XIV ONLINE D:\FF14\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride 127.0.0.1;localhost


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64 bits (6.2, Compilação 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 1600 Six-Core Processor (12 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS BIOS Date: 11/27/19 15:20:37 Ver: 05.0000E
SYSTEM_LANGUAGE português (Configuração regional: português)
SYSTEM_MEMORY 16332.434MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 21452.434MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.907GB SYSTEM_FREEDISC_SPACE 52.949GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 194.648GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 5968.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8166.217 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1179
SYSTEM_GRAPHICS_DRIVER_DATE 2/9/2022 21:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglês
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 5968.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8166.217 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1179
SYSTEM_GRAPHICS_DRIVER_DATE 2/9/2022 21:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglês
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 23MP55 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {838EA143-27D2-44E8-9589-4C0F8947BD20}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.39.3
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 1/1/2022 21:00:00
SYSTEM_SOUND ASUS VP249 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {6E4A2E91-DF33-44A1-9C3A-4090941A46A3}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.39.3
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 1/1/2022 21:00:00
SYSTEM_SOUND Alto-falantes (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {D1C5AFAF-4680-4AD1-91CC-C8895C95FE10}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8703.1
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 5/13/2019 21:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {3A24927B-841B-4E42-84AE-9960BBDAC91A}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8703.1
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 5/13/2019 21:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Teclado
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8C048920-D415-11E9-8003444553540000}
SYSTEM_INPUT_NAME Corsair Gaming M65 Pro RGB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8C04FE50-D415-11E9-8005444553540000}
SYSTEM_INPUT_NAME Corsair Gaming M65 Pro RGB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8C04FE50-D415-11E9-8007444553540000}
SYSTEM_INPUT_NAME Corsair Gaming M65 Pro RGB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8C052560-D415-11E9-8009444553540000}
SYSTEM_INPUT_NAME Corsair Gaming M65 Pro RGB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {04A68000-6E37-11EC-8001444553540000}
SYSTEM_INPUT_NAME HyperX Alloy FPS RGB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {04A6F530-6E37-11EC-8002444553540000}
SYSTEM_INPUT_NAME HyperX Alloy FPS RGB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {04A6F530-6E37-11EC-8003444553540000}
SYSTEM_INPUT_NAME HyperX Alloy FPS RGB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {04A71C40-6E37-11EC-8004444553540000}
SYSTEM_INPUT_NAME HyperX Alloy FPS RGB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {04A74350-6E37-11EC-8005444553540000}
SYSTEM_INPUT_NAME HyperX Alloy FPS RGB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Steam
- FINAL FANTASY XIV Forum - Google Chrome
Gerenciador de Tarefas
New HD (D:)
Microsoft Text Input Application
NVIDIA GeForce Overlay
Calculadora
Calculadora


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

MSI Afterburner 4.6.2
Audacity 2.4.2
Visual Studio Community 2019
COSMOthermCO-LITE
Dropbox
Google Chrome
Configurações da câmera Logitech
Microsoft Azure Storage Emulator - v5.10
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Microsoft Help Viewer 2.3
OpenAL
Origin
Pacote de Idiomas do Microsoft Help Viewer 2.3 – PTB
Parsec
RivaTuner Statistics Server 7.2.3
Skype versão 8.51
Steam
TeamViewer
MySQL Documents 8.0
ClickOnce Bootstrapper Package for Microsoft .NET Framework
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
SQL Server Integration Services 2014
vs_minshellmsi
Dropbox Update Helper
SQL Server Management Studio for Analysis Services Localization
vs_vswebprotocolselectormsires
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Microsoft ASP.NET Diagnostic Pack for Visual Studio
SQL Server Integration Services 2012 Language Pack
Microsoft Windows Desktop Runtime - 5.0.2 (x86)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
Microsoft ASP.NET Web Tools Packages 16.0 - PTB
Microsoft ASP.NET Core 3.1.11 Shared Framework (x86)
USEPA Cape Open Class Library with WAR Add-In
Microsoft .NET Framework 4.7.2 Targeting Pack
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack
SQL Server Integration Services 2016
vs_clickoncebootstrappermsires
vs_minshellinteropmsi
SQL Server Integration Services Singleton
FINAL FANTASY XIV ONLINE
Microsoft .NET Framework 4.6 Targeting Pack
Pacote de Idiomas do Microsoft Help Viewer 2.3 – PTB
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TP-LINK Wireless Configuration Utility
Microsoft Visual Studio Tools for Applications 2019
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
MySQL for Visual Studio 1.2.9
vs_FileTracker_Singleton
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
Microsoft Azure Storage Emulator - v5.10
MySQL Connector J
SQL Server Integration Services 2014 Language Pack
Launcher Prerequisites (x64)
Corsair Utility Engine
Microsoft ASP.NET Web Tools Packages 16.0 - ENU
Java Auto Updater
Pacote de Direcionamento do Microsoft .NET Framework 4.7.2 (Português (Brasil))
Microsoft SQL Server 2012 Analysis Management Objects
Epic Games Launcher
Microsoft .NET Framework 4.5 Multi-Targeting Pack
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack
SQL Server Management Studio for Reporting Services Localization
Microsoft Windows Desktop Runtime - 3.1.11 (x86)
Microsoft Visual C++ 2005 Redistributable
MySQL Connector Net 8.0.23
Microsoft SQL Server 2014 Analysis Management Objects
Microsoft Visual Studio Tools for Applications 2019 x86 Hosting Support
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SQL Server Integration Services Singleton
IntelliTraceProfilerProxy
GameInput Redistributable
Microsoft SQL Server Management Studio - 18.8
Microsoft Visual C++ 2005 Redistributable
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TP-LINK TL-WN721N_TL-WN722N Driver
Microsoft System CLR Types para SQL Server 2019 CTP2.2
TypeScript SDK
vs_filehandler_x86
MySQL Installer - Community
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft .NET Framework 4.8 SDK
Microsoft Visual Studio Tools for Applications 2017 x86 Hosting Support
Microsoft SQL Server 2016 Analysis Management Objects
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
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Adobe Refresh Manager
vs_devenvmsi
Microsoft .NET Core Runtime - 3.1.11 (x86)
SDK do Microsoft .NET Framework 4.8 (Português (Brasil))
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Windows Phone SDK 8.0 Assemblies for Visual Studio 2019
Microsoft Visual Studio Tools for Applications 2017
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
vs_vswebprotocolselectormsi
Microsoft Help Viewer 2.3
Provedor Microsoft Analysis Services OLE DB
Microsoft AS OLE DB Provider for SQL Server 2016
Knockout City
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
vs_communitymsires
Microsoft .NET Framework 1.1
Navegador para SQL Server 2019
Microsoft Visual Studio Setup Configuration
Microsoft .NET Framework 4.7 Targeting Pack
Microsoft .NET Runtime - 5.0.2 (x86)
Microsoft .NET Framework 4 Multi-Targeting Pack
Update for (KB2504637)
Minecraft Launcher
Integration Services
Pacote de Direcionamento do Microsoft .NET Framework 4.7 (Português (Brasil))
Microsoft SQL Server Integration Services Projects
Microsoft XNA Framework Redistributable 4.0 Refresh
Apex Legends
SQL Server Integration Services 2012
Microsoft .NET Host FX Resolver - 5.0.2 (x86)
vs_communitymsi
vs_SQLClickOnceBootstrappermsi
vs_tipsmsi
Microsoft Visual Studio Setup WMI Provider
Pacote IntelliSense Cumulativo do Microsoft .NET Framework para Visual Studio (Português do Brasil)
vs_filehandler_amd64
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
vcpp_crt.redist.clickonce
SQL Server Integration Services 2016 Language Pack
Streamlabs OBS 0.19.1
FoundryVTT 0.8.8
CPUID CPU-Z 1.93
CPUID HWMonitor 1.42
Dungeondraft version 1.0.0.0
Guild Wars 2
Microsoft Azure Compute Emulator - v2.9.6
Microsoft SQL Server 2019 (64 bits)
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Mozilla Firefox 78.0.2 (x64 pt-BR)
Mozilla Maintenance Service
Notepad++ (64-bit x64)
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Hades
Apex Legends
Sea of Thieves
Gunfire Reborn
Crab Game
FINAL FANTASY IX
FINAL FANTASY VII
FINAL FANTASY XIV Online
Legion TD 2
Celeste
For The King
Dota 2
Soundpad
Hand Simulator
Never Split the Party
Pummel Party
Bloons TD 6
One Step From Eden
GrandChase
WinRAR 5.71 (64-bit)
Microsoft SQL Server 2012 Native Client
IIS 10.0 Express
IIS Express Application Compatibility Database for x64
MySQL Connector C++ 8.0
SQL Server 2019 Common Files
Microsoft Azure Compute Emulator - v2.9.6
Microsoft ASP.NET Core 5.0.2 Shared Framework (x64)
Microsoft Update Health Tools
Microsoft SQL Server 2019 Setup (English)
LibreOffice 6.4.7.2
IntelliTraceProfilerProxy
Microsoft .NET Core AppHost Pack - 3.1.11 (x64_x86)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
SQL Server 2019 XEvent
Microsoft .NET Core Runtime - 3.1.11 (x64)
Microsoft .NET SDK 5.0.102 (x64) from Visual Studio
SSMS Post Install Tasks
Microsoft .NET AppHost Pack - 5.0.2 (x64_x86)
Java 8 Update 221 (64-bit)
SQL Server 2019 SQL Diagnostics
SQL Server 2019 Shared Management Objects Extensions
SQL Server 2019 Database Engine Shared
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
Microsoft .NET Core Targeting Pack - 3.1.0 (x64)
Microsoft .NET Targeting Pack - 5.0.0 (x64)
Microsoft Windows Desktop Runtime - 5.0.2 (x64)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft .NET Core AppHost Pack - 3.1.11 (x64)
Gravador VSS da Microsoft para SQL Server 2019
MySQL Server 8.0
Microsoft Command Line Utilities 15 for SQL Server
SQL Server 2019 Connection Info
SQL Server Management Studio
Microsoft SQL Server 2019 RsFx Driver
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
SQL Server 2019 Shared Management Objects
Microsoft Windows Desktop Runtime - 3.1.11 (x64)
Azure Data Studio
SQL Server 2019 Serviço de Linguagem T-SQL da Microsoft
SQL Server 2019 XEvent
MySQL Shell 8.0.23
SQL Server 2019 Analysis Services
Microsoft Visual Studio Tools for Applications 2019 x64 Hosting Support
Microsoft Visual Studio Installer
MySQL Router 8.0
Microsoft Windows Desktop Targeting Pack - 3.1.0 (x64)
Microsoft .NET AppHost Pack - 5.0.2 (x64_arm64)
SQL Server 2019 Common Files
SQL Server 2019 DMF
Microsoft System CLR Types para SQL Server 2019 CTP2.2
Microsoft ASP.NET Core 5.0.0 Targeting Pack (x64)
Microsoft .NET Core 3.1 Templates 5.0.102 (x64)
SQL Server 2019 DMF
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft .NET Host FX Resolver - 5.0.2 (x64)
Update for Windows 10 for x64-based Systems (KB5001716)
Microsoft ODBC Driver 17 for SQL Server
Microsoft .NET Host - 5.0.2 (x64)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
SQL Server 2019 Shared Management Objects Extensions
Microsoft .NET AppHost Pack - 5.0.2 (x64_arm)
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft .NET Core Host FX Resolver - 3.1.8 (x64)
Microsoft .NET Core Runtime - 3.1.8 (x64)
ESET Security
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
SQL Server Management Studio for Analysis Services
SQL Server 2019 Shared Management Objects
Microsoft SQL Server 2016 LocalDB
VS Script Debugging Common
Driver do Microsoft OLE DB para SQL Server
SQL Server 2019 Database Engine Services
Microsoft .NET Standard Targeting Pack - 2.1.0 (x64)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Adobe Acrobat DC (64-bit)
IIS Express Application Compatibility Database for x86
Microsoft Visual Studio Tools for Applications 2017 x64 Hosting Support
NVIDIA Driver de gráficos 511.79
NVIDIA GeForce Experience 3.24.0.126
NVIDIA Optimus Update 39.2.2.0
NVIDIA Software do sistema PhysX 9.21.0713
Atualizações da NVIDIA 39.2.2.0
NVIDIA FrameView SDK 1.2.4999.30397803
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA Driver de áudio HD 1.3.39.3
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.24.0.126
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.46.831.832
NVIDIA Virtual Audio 4.39.0.0
Microsoft ASP.NET Core 3.1.11 Shared Framework (x64)
SQL Server 2019 Integration Services
Biblioteca de Autenticação do Active Directory para SQL Server
Microsoft .NET Core AppHost Pack - 3.1.11 (x64_arm)
Microsoft Windows Desktop Targeting Pack - 5.0.0 (x64)
Microsoft .NET Runtime - 5.0.2 (x64)
Verificação de integridade do PC Windows
SQL Server 2019 Integration Services
Microsoft .NET Core 5.0 Templates 5.0.102 (x64)
Microsoft Azure Libraries for .NET – v2.9
SQL Server Management Studio
MySQL Connector/ODBC 8.0
SQL Server 2019 Database Engine Services
SQL Server Management Studio for Reporting Services
Microsoft .NET Core AppHost Pack - 3.1.11 (x64_arm64)
Provedor Microsoft Analysis Services OLE DB
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft .NET Toolset 5.0.102 (x64)
SQL Server 2019 Analysis Services
Microsoft .NET Core Host - 3.1.8 (x64)
SQL Server 2019 Batch Parser
SQL Server 2019 Database Engine Shared
SQL Server 2019 SQL Data Quality Common
Microsoft Azure Authoring Tools - v2.9.6
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
Microsoft .NET AppHost Pack - 5.0.2 (x64)
Epic Games Launcher Prerequisites (x64)
MySQL Workbench 8.0 CE
Microsoft ASP.NET Core Module for IIS Express
Microsoft ASP.NET Core Module V2 for IIS Express
SQL Server 2019 Connection Info
Microsoft ASP.NET Core 3.1.10 Targeting Pack (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Corsair\Corsair Utility Engine\CorsairHID.exe 00003624
C:\Program Files (x86)\Dropbox\Client\142.4.4197\QtWebEngineProcess.exe 00003464
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00003770
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003C80
C:\Program Files (x86)\Microsoft Office\root\Office16\ONENOTEM.EXE 00003510
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002AF8
C:\Program Files (x86)\Steam\GameOverlayUI.exe 00001CC8
C:\Program Files (x86)\Steam\Steam.exe 000039B8
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000043AC
C:\Program Files (x86)\TP-LINK\TP-LINK Wireless Configuration Utility\TWCU.exe 0000358C
C:\Program Files\ESET\ESET Security\eguiproxy.exe 00002360
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 0000304C
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001EC8
C:\Program Files\WindowsApps\33C30B79.NGENUITY_2.4.1.0_x64__ptd00yjmfb8bg\Assets\Native\NGenuity2Helper.exe 000034C0
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21090.10008.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00002FC4
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 00002EC0
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21121.256.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002420
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21111.10511.0_x64__8wekyb3d8bbwe\Video.UI.exe 00004128
C:\Users\Rafael\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00001F28
C:\WINDOWS\Explorer.EXE 000011A8
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000025A0
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000022E0
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00003324
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000403C
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002E64
C:\WINDOWS\system32\DllHost.exe 00002F4C
C:\WINDOWS\system32\SettingSyncHost.exe 00002C4C
C:\WINDOWS\system32\conhost.exe 00002B1C
C:\WINDOWS\system32\sihost.exe 00000DD4
C:\WINDOWS\system32\svchost.exe 000019A8
C:\WINDOWS\system32\taskhostw.exe 00000FC4
C:\Windows\System32\CompPkgSrv.exe 00003B68
C:\Windows\System32\RtkAudUService64.exe 000002C8
C:\Windows\System32\RuntimeBroker.exe 000022E4
C:\Windows\System32\SecurityHealthSystray.exe 00002A04
C:\Windows\System32\oobe\UserOOBEBroker.exe 00003AFC
D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00002310
D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00003D1C

Greetings fellow Eorzean,

We apologize for the inconvenience you are experiencing with the game. If you having issues with the game crushing unexpectedly and are unable to log into a specific character, please try the following suggestions:

■ Update graphics drivers
If the graphics drivers are outdated, the game may not run properly.
If using a commercial computer, check the help manual when updating.
If using a home-built computer, update the relevant drivers for your graphics card, typically found on the manufacturer's website.

■ Disable security programs and firewalls for the game program
There is a possibility that security programs and firewalls are interfering with the game program. Please disable these programs or add FINAL FANTASY XIV as an exception before attempting to run FINAL FANTASY XIV. Especially following installation or version updates, game files may be targeted by these functions. You may want to uninstall them for testing purposes.

■ Close any running applications
Because other applications may interfere with your installation, close all other running apps before running the installation file. You can perform a clean boot to ensure no other background programs are interfering with the installation by doing the following:

- Open the Task Manager and select the 'Start Up' Tab. Disable everything here and restart the PC.

■ Remove peripheral devices to create a simpler environment for the program to run
Remove any peripheral USB devices (gamepads, cameras, microphones, headsets, etc.) to create a more stable, simple environment for your computer to run the program. If the situation improves, update the driver software for the removed devices. Consult the help manual of your peripheral device for instructions on updating the drivers or related software.

■ Reinstall FINAL FANTASY XIV
If the installed data has been corrupted, the issue may be resolved by re-installing the program.

Lastly, make sure to delete the 'Final Fantasy XIV' folder in the 'My Documents' → 'My Games' folder. You can re-download the Windows game client at the following link: http://www.finalfantasyxiv.com/playersdownload/na. Steam users should re-install from their Steam Library.

We hope this information is helpful.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!