Gold Chocobo Feather mounts

Hello, I invited two friends to the game and received 10 Gold Chocobo Feather for this.
I went to the Calamity Salvager for a reward.

But by mistake I bought and activated the wrong item for the mount, I needed Amber Draft Chocobo Whistle because it summons a 2-man mount, and I took Managarm Horn, which is a 1-man mount, I thought it was also a 2-man mount :(

Is it possible to do something about it now? Write to support and exchange them? I really need a double mount :)

Technically you can reroll items and trade them via GM support ONCE, but im not sure if gold feathers are a special case.

Either way, there is a ticket option for this in game in help desk i believe, try your luck and let us know what they said.

Quote:

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Originally Posted by Voidedge_Ragna

Technically you can reroll items and trade them via GM support ONCE, but im not sure if gold feathers are a special case.

Either way, there is a ticket option for this in game in help desk i believe, try your luck and let us know what they said.

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And which support to contact, do not tell me, please?

https://support.na.square-enix.com/f...la=1&kid=68222

https://support.na.square-enix.com/f...5382&kid=68093

“If none of the options match your issue, please choose Report Harassment.”

Quote:

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Originally Posted by Shioniro

And which support to contact, do not tell me, please?

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Quote:

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Originally Posted by Voidedge_Ragna

Either way, there is a ticket option for this in game in help desk i believe, try your luck and let us know what they said.

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Ingame > Support desk > One-time item recovery > fill report

Do keep in mind that the recovery is only once ever per account though, as Voidedge said, so evaluate if this is really the item you want to spend that on.