6.08 Introduced the Audio Popping/Static to Mac players
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Date & Time: 1/25/2022
Frequency: Always
World name: Crystal/Brynhildr
Character name: Zoe Weild
Retainer name: n/a
NPC name: n/a
Monster name: n/a
Class/Level: n/a
Party or solo: Both
In-game time: Every time since 6.08 landed
Area and coordinates: Always, problem is evident from title screen
Housing: n/a
Steps:
1. Log in to game
2. Arrive at title screen, observe the sound/music is static/popping/garbled.
3. If you proceed to choose a character and go into the world, nothing improves, the sound is always statics/popping/garbled.
Work around:
After a lot of fiddling I discovered a mitigation:
1) Launch "Audio MIDI Setup" (You can find it via Spotlight with Command Space and type Audio MIDI)
2) Select your output device on the left pane
3) Change the audio format for the device *if possible* (EG, this is not possible with HDMI sound out). I've had the following results:
- 44.1khz (default on most devices) - Produces horrendous static/popping in game
- 48khz - Sounds better, but still scratchy
- 88.2khz - Sounds fine at first, but eventually breaks down into static again. (within 30 minutes in my testing)
- 96khz - So far this holds up
Note: You must exit and re-launch the game for the changed setting to affect it.
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider: Charter Gigabit
- Modem maker/model number: Unknown/irrelevant
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
Have observed this on several different models:
Two different M1 Mac Minis
M1 Macbook Air
M1Max Macbook Pro 14"
All running the latest Monterey, all of them were working fine prior to patch 6.08.
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Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
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- Internet Explorer Version:
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■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: