"An unexpected error has ocurred."
https://i.ibb.co/fQ648LF/Sem-t-tulo.png
4º time in just one month, i already reinstalled windows 2 times and drivers, direct x, etc countless times, doing almost everything i read on forum to fix it.
And i just resubscribed for another month, because i logged in a notebook and moved my character to Central Shroud, but when i came back to my pc and managed to log in, the moment i teleported to my plot in Lavender Beds the game crashed again, PLEASE HELP ME
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Jair_\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64 bits (6.2, Compilação 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 3 2200G with Radeon Vega Graphics (4 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 08/03/19 10:21:08 Ver: 05.0000E
SYSTEM_LANGUAGE português (Configuração regional: português)
SYSTEM_MEMORY 16312.879MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 32696.879MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 110.783GB SYSTEM_FREEDISC_SPACE 57.963GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 800.346GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4018.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8156.439 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_015fa42d67826549\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_015fa42d67826549\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1123
SYSTEM_GRAPHICS_DRIVER_DATE 1/9/2022 21:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglês
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Alto-falantes (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {00E22FF9-CDEC-43D2-9FF6-E51BFC5B9827}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9208.1
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 7/21/2021 21:00:00
SYSTEM_SOUND LG FULL HD (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3D72AB29-D3A0-4C15-B173-283B2C9BF2BE}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.39.1
SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
SYSTEM_SOUND_DRIVER_DATE 10/18/2021 21:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Teclado
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A298140-7656-11EC-8001444553540000}
SYSTEM_INPUT_NAME USB KEYBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A298140-7656-11EC-8003444553540000}
SYSTEM_INPUT_NAME USB KEYBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A298140-7656-11EC-8002444553540000}
SYSTEM_INPUT_NAME USB OPTICAL MOUSE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 669 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A298140-7656-11EC-8004444553540000}
SYSTEM_INPUT_NAME USB OPTICAL MOUSE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0A298140-7656-11EC-8006444553540000}
SYSTEM_INPUT_NAME USB OPTICAL MOUSE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Technical Support - Post New Thread - Opera
Microsoft Text Input Application
Configurações
Configurações
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
MSI Afterburner 4.6.4
Microsoft Edge
Microsoft Edge Update
OpenAL
Origin
Steam
Epic Online Services
Launcher Prerequisites (x64)
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.30.30708
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.7523
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61135
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61135
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.30.30708
Microsoft Visual Basic/C++ Runtime (x86)
STAR WARS Jedi - Fallen Order™
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.30.30708
Microsoft XNA Framework Redistributable 4.0 Refresh
Epic Games Launcher
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.30.30708
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
CCleaner
FINAL FANTASY XIV Online
WinRAR 6.02 (64-bit)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.30.30708
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61135
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.7523
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.30.30708
NVIDIA Driver de gráficos 511.23
NVIDIA Software do sistema PhysX 9.21.0713
NVIDIA Driver de áudio HD 1.3.39.1
NVIDIA Install Application
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61135
Microsoft Update Health Tools
MSI Kombustor 4.1.15.0 (64-bit)
Epic Games Launcher Prerequisites (x64)
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Steam\GameOverlayUI.exe 00001A8C
C:\Program Files (x86)\Steam\Steam.exe 00000BB8
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000021C8
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBar.exe 00001B14
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 0000077C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21121.243.0_x64__8wekyb3d8bbwe\YourPhone.exe 0000181C
C:\Users\Jair_\AppData\Local\Programs\Opera GX\82.0.4227.50\opera_crashreporter.exe 000016B4
C:\Users\Jair_\AppData\Local\Programs\Opera GX\opera.exe 00001FA0
C:\WINDOWS\Explorer.EXE 00001254
C:\WINDOWS\System32\svchost.exe 00000AB8
C:\WINDOWS\system32\ApplicationFrameHost.exe 000012E0
C:\WINDOWS\system32\DllHost.exe 00000918
C:\WINDOWS\system32\SettingSyncHost.exe 00001944
C:\WINDOWS\system32\sihost.exe 000009B4
C:\WINDOWS\system32\svchost.exe 00000B90
C:\WINDOWS\system32\taskhostw.exe 00000BE4
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000006F4
C:\Windows\System32\RuntimeBroker.exe 00001350
C:\Windows\System32\oobe\UserOOBEBroker.exe 00000DDC
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000019C4
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 0000166C
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001544
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 0000211C
D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 000023B8
D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 0000226C