COMPANION App Technical Difficulties (Jan. 8)

We are currently addressing technical difficulties that are preventing players from accessing the FINAL FANTASY XIV COMPANION app using characters on North America data center Worlds.

We apologize for any inconvenience this may be causing, and we thank you for your understanding.

[Date & Time]
From Jan. 8, 2022 3:15 p.m. (PST)
From Jan. 8, 2022 23:15 (GMT)

[Details]
- Unable to access the FINAL FANTASY XIV COMPANION app using characters on North America data center Worlds

[Cause]
Under investigation

[Affected Service]
FINAL FANTASY XIV COMPANION app

We are pleased to announce that the technical difficulties preventing players from accessing the FINAL FANTASY XIV COMPANION app using characters on North American data center Worlds have been resolved.

We apologize for any inconvenience caused, and we thank you for your patience.

[Date & Time]
Jan. 8, 2022 3:15 p.m. to 6:40 p.m. (PST)
Jan. 8, 2022 23:15 to Jan. 9, 2022 2:40 (GMT)

[Details]
- Unable to access the FINAL FANTASY XIV COMPANION app using characters on North American data center Worlds

[Cause]
Network issues

[Affected Service]
FINAL FANTASY XIV COMPANION app