Dc que

So.. I always have limited time to play because irl stuff. I waited 2h in 2k que to play today, did one quest, got into 5th EW dungeon and got connection error.. Relogged, got 3.4k que.. So,now i need to wait 3h more or so? And thats basically all the time i got left to play.. Seriouslly its really getting annoying and impossible to play. Please do smth about that. Thanks you.

Here we go again...

This seemed to be fixed for a day or two and now it's back. Having tested this out, I can confirm it's definitely not on my side.
- It's only impacting NAM/EU Servers as Crystal Data centre is the one I was playing on. (I will test EU properly if I have to but I have no alts there).
- I logged on and levelled/gamed on my alt toon on the Japanese servers and held a solid connection the whole evening.
- All other devices in this house are working perfectly.
- I have reset the router multiple times as a precaution and to no avail.
- I have tested my connection to the servers and they're not experiencing packet loss or extreme latency.

As a result of this error I have noticed the following:
- Once I start getting this error, that's it, I can't play for the rest of the night. I can maintain a connection to the server for about 5mins max before it kicks me again. (I've had instances as short as 30 seconds before it's done it again).
- The error doesn't care where you are or what you're doing, it will hit you in big cities, in dungeons or in your own inn room. Yep, that means I can be idle, casting, or chatting and I get my butt kicked out.
- It renders the game unplayable, you must stop everything you're doing and if you're in a dungeon you'll need to leave as you're slowing the group down and a waste of a slot.
- If you do manage to hold a connection for longer than five minutes, the instant you try to do something new it seems to boot you from the game again. A few times I've thought I was going to be ok and then as soon as I attempted to participate in a roulette I've been disconnected from the game and I'm back to square one.

While I don't mind playing other games and I do enjoy them, I would much prefer not to get kicked out over and over again when I intended to play Final Fantasy. If I'd wanted to play another game I would have done so.

Please fix this, it's getting ridiculous now, and it's gotten noticeably worse in the last week.

Quote:

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Originally Posted by Momoga

This seemed to be fixed for a day or two and now it's back. Having tested this out, I can confirm it's definitely not on my side.
- It's only impacting NAM/EU Servers as Crystal Data centre is the one I was playing on. (I will test EU properly if I have to but I have no alts there).
- I logged on and levelled/gamed on my alt toon on the Japanese servers and held a solid connection the whole evening.
- All other devices in this house are working perfectly.
- I have reset the router multiple times as a precaution and to no avail.
- I have tested my connection to the servers and they're not experiencing packet loss or extreme latency.

As a result of this error I have noticed the following:
- Once I start getting this error, that's it, I can't play for the rest of the night. I can maintain a connection to the server for about 5mins max before it kicks me again. (I've had instances as short as 30 seconds before it's done it again).
- The error doesn't care where you are or what you're doing, it will hit you in big cities, in dungeons or in your own inn room. Yep, that means I can be idle, casting, or chatting and I get my butt kicked out.
- It renders the game unplayable, you must stop everything you're doing and if you're in a dungeon you'll need to leave as you're slowing the group down and a waste of a slot.
- If you do manage to hold a connection for longer than five minutes, the instant you try to do something new it seems to boot you from the game again. A few times I've thought I was going to be ok and then as soon as I attempted to participate in a roulette I've been disconnected from the game and I'm back to square one.

While I don't mind playing other games and I do enjoy them, I would much prefer not to get kicked out over and over again when I intended to play Final Fantasy. If I'd wanted to play another game I would have done so.

Please fix this, it's getting ridiculous now, and it's gotten noticeably worse in the last week.

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first of all the errors you are seeing are not bugs, they are messages to inform the tech people what is happening. I play on crystal and I have no issues what so ever once i load in. I don't get disconnected and if I do it is rare. I would recommend you start a REAL Tech Support ticket and/or post with the information needed to work the issue as can be. I just logged out at 3:58pm and logging on another character i got a queue of 181. this is a sunday, prime time playing. I am sure it will go up later, but that is what it is currently. The disconnects can come from anywhere including node points in the internet you are passing through and you won't know the difference. What you speak of though seems to be something that might be an error in YOUR client or even in your windows that is disconnecting you. Please work with their techs to find out instead of blaming bugs that probably don't exist. Please remember that you can test your connection to anyplace in the net and the next moment there could be a downed node. I am glad to see that you did test your network pathing, but where is the rest of your tech info that you can get from the launcher? that's also what they need to look into it.