Game crash when turning on headset.

Printable View

12-14-2021, 11:42 AM
greatpumpkinator

Game crash when turning on headset.

A bit ridiculous IMO. I mean, it is what it is, but still. I turn on my bluetooth headset, and the game immediately crashes. And that stuck me in a 3500 login queue. Ugh. Game needs more error handling.
12-14-2021, 12:13 PM
Menriq

Quote:

Originally Posted by greatpumpkinator

A bit ridiculous IMO. I mean, it is what it is, but still. I turn on my bluetooth headset, and the game immediately crashes. And that stuck me in a 3500 login queue. Ugh. Game needs more error handling.

Are you using Arctis Chat? If so, that will crash it. Arctic Game works.
12-14-2021, 01:39 PM
greatpumpkinator

I've no idea what that even is. No, I'm not.
12-14-2021, 01:49 PM
HazyAssaulter

Many people have reported game crashes upon switching audio devices. Happened to a friend of mine as well.

Don't do it.
12-15-2021, 12:52 AM
Catwho

Audio switching has been an issue since version 2.0 - you need to figure out where you want your sound to come from before you log into the game, and set that up ahead of time.

I've noticed that it really only happens when you remove the sound source entirely, like unplugging a head phone jack or USB dongle. A soft switch, using Windows audio changer, from one already plugged in source to another source, may have better success. I switch from my heavy Void wireless to my light weight blue tooth gym headphones to my permanently plugged in sound bar that way without a crash. If I unplugged the sound bar while I was in the game, though, it'd go poof.
12-15-2021, 02:10 AM
Eriane_Elis

Quote:

Originally Posted by greatpumpkinator

A bit ridiculous IMO. I mean, it is what it is, but still. I turn on my bluetooth headset, and the game immediately crashes. And that stuck me in a 3500 login queue. Ugh. Game needs more error handling.

Check event viewer for a crash report and see what happened. Report back if you like, it's probably a driver related issue on your end. I swap between devices regularly while playing the game and have no issues. That doesn't mean there can't be issues, I just think that it might be something happening on your computer that conflicts with FF14's sound controller.
12-15-2021, 03:27 AM
ReynTime

Quote:

Originally Posted by Catwho

Audio switching has been an issue since version 2.0 - you need to figure out where you want your sound to come from before you log into the game, and set that up ahead of time.

I've noticed that it really only happens when you remove the sound source entirely, like unplugging a head phone jack or USB dongle. A soft switch, using Windows audio changer, from one already plugged in source to another source, may have better success. I switch from my heavy Void wireless to my light weight blue tooth gym headphones to my permanently plugged in sound bar that way without a crash. If I unplugged the sound bar while I was in the game, though, it'd go poof.

This exactly. Happens to me and pretty much everyone I know.