-
Audio System Broken
Support told me to report here:
Date & Time:
Always since 6.0 patch
World name:
Shiva
Steps:
The audio start stuttering every time i am in battle with some more players.
Especially in dungeons/trials (always). When im alone it does not happen.
It is a bit inconsistent, sometime i have the feeling that if i rotate the camera, looking towards my back instead of towards the center of action, it stops shortly, but then starts again.
Once i also tryed to use the new spatial 3d audio, in that case i hear system sounds and bgm but no magics or effects, but i didnt try that in battle.
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider:
cable internet 500MB
- Modem maker/model number:
compal docsis 3.1 modem and Asus router
â– PC Specs
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\staim\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Pro 64 bit (6.2, build 9200) (22000.co_release.210604-1628)
SYSTEM_CPU AMD FX(tm)-8350 Eight-Core Processor (8 CPUs), ~4.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 2603
SYSTEM_LANGUAGE italiano (Impostazioni internazionali: italiano)
SYSTEM_MEMORY 8087.570MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18839.570MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.056GB SYSTEM_FREEDISC_SPACE 232.726GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.869GB SYSTEM_FREEDISC_SPACE 204.192GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.492GB SYSTEM_FREEDISC_SPACE 82.925GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Radeon RX 580 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8171.465 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4043.785 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.13025.5005
SYSTEM_GRAPHICS_DRIVER_DATE 10/5/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglese
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Radeon RX 580 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8171.465 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4043.785 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.13025.5005
SYSTEM_GRAPHICS_DRIVER_DATE 10/5/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglese
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 4 - SMBX2450 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {06EF4617-CD53-4F68-B3C3-3FA16675A6D3}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.21
SYSTEM_SOUND_DRIVER_LANGUAGE Inglese
SYSTEM_SOUND_DRIVER_DATE 7/13/2021 01:00:00
SYSTEM_SOUND Altoparlanti (Sound BlasterX AE-5 Plus)
SYSTEM_SOUND_DEVICE_ID {E7AB80D4-AC6A-4EE0-BEDA-2D1D685792F2}
SYSTEM_SOUND_DEVICE_NAME CtxHda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.105.58
SYSTEM_SOUND_DRIVER_LANGUAGE Inglese
SYSTEM_SOUND_DRIVER_DATE 3/23/2021 01:00:00
SYSTEM_SOUND SPDIF-Out (Sound BlasterX AE-5 Plus)
SYSTEM_SOUND_DEVICE_ID {8EFF5EDE-BF0C-418A-B126-A184F2246BAE}
SYSTEM_SOUND_DEVICE_NAME CtxHda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.105.58
SYSTEM_SOUND_DRIVER_LANGUAGE Inglese
SYSTEM_SOUND_DRIVER_DATE 3/23/2021 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tastiera
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EA22FFE0-2379-11EC-8002444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EA21C760-2379-11EC-8001444553540000}
SYSTEM_INPUT_NAME Usb Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EA239C20-2379-11EC-8004444553540000}
SYSTEM_INPUT_NAME Usb Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E941B4F0-4C68-11EC-8001444553540000}
SYSTEM_INPUT_NAME Controller (PC Compact Controller)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {EA23C330-2379-11EC-8005444553540000}
SYSTEM_INPUT_NAME Usb Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Impostazioni
Impostazioni
Esperienza input di Windows
Steam
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Advanced Combat Tracker (remove only)
Sound Blaster AE-Series Driver
Creative ALchemy
Dolby Digital Live Pack versione 4.02.00
DTS Connect Pack versione 2.02.00
Google Chrome
Host OpenAL
Xshell 7
LG Bridge
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
NG Center 1.5
OBS Studio
PCSX2 - Playstation 2 Emulator
Adobe Photoshop 2020
qBittorrent 4.3.8
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Steam
Streamlink
Tomb Raider Level Editor XP
Tomb Editor
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Xshell 7
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.29.30133
LG Mobile Driver
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.29.30133
Teams Machine-Wide Installer
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29913
NordVPN network TAP
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
HV-KB389L Gaming Keyboard v1.6.5
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.29.30133
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
7th Heaven
AMD Software
EasyUEFI
Equalizer APO
HxD Hex Editor 2.5
Miniconda3 py39_4.10.3 (Python 3.9.5 64-bit)
Microsoft 365 Apps for enterprise - it-it
Microsoft OneDrive
FINAL FANTASY IX
FINAL FANTASY VII
FINAL FANTASY XIV Online
TeamSpeak 3 Client
TeamViewer
VLC media player
WinRAR 6.02 (64-bit)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Core Temp 1.17.1
NordVPN
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
AMD DVR64
Microsoft Update Health Tools
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29913
PDFsam Basic
Moguri Mod
blender
AMD Settings
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Adobe Acrobat DC (64-bit)
AMD WVR64
Immerse Gamepack FINAL FANTASY XIV Edition version 1.0.3.8
NordVPN network TUN
Branding64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Grammarly for Microsoft® Office Suite
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29913
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Creative\Sound Blaster Command\Creative.SBCommand.exe 00007B80
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\96.0.1054.43\msedgewebview2.exe 00002654
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00004284
C:\Program Files (x86)\Steam\GameOverlayUI.exe 000010EC
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00007B10
C:\Program Files (x86)\Steam\steam.exe 00002624
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00003084
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00007EEC
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00004830
C:\Program Files\AMD\CNext\CNext\QtWebEngineProcess.exe 000059BC
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 000074D8
C:\Program Files\AMD\CNext\CNext\cncmd.exe 00004490
C:\Program Files\Google\Chrome\Application\chrome.exe 00003FB4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21111.120.0_x64__8wekyb3d8bbwe\YourPhone.exe 00004030
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_421.20045.455.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 00006894
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C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00002340
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C:\Windows\System32\oobe\UserOOBEBroker.exe 00004D7C
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C:\Windows\System32\svchost.exe 00005C94
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00007020
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C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00005CB8
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000045E4
C:\Windows\system32\ApplicationFrameHost.exe 00007BAC
C:\Windows\system32\DllHost.exe 00006E6C
C:\Windows\system32\sihost.exe 000074BC
C:\Windows\system32\svchost.exe 00006168
C:\Windows\system32\taskhostw.exe 00007C48
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
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