Edit: Resolved
Edit: Resolved
Update: This issue seems to... somehow... resolved itself. I am now able to start the Role Quests in New Game+. I'm not sure how it has been fixed, but here is what I did: I completed the 60-70 Summoner job quests and did the first Magical DPS role quest to completion (all done in NORMAL game mode). Now, for whatever reason, the starter NPCs for the Tank, Healer and Physical DPS role quests are appearing as normal in New Game+ mode. I also completed the Warrior of Darkness quest (which is the quest that you get when Role Quests are first unlocked). Not sure if one of these caused the issue to be fixed.
Either way, the issue is resolved, thank you! I also submitted an in-game support ticket using Support Desk> Contact Us> Report a Bug options. You can also close this support ticket (I cannot seem to find it in order to close it myself), as the issue is resolved. Thank you!!