@SE I dont care for your excuses i demand compensation

Hello Squeenix,

ive just read the compensation notice.

Thank you, i guess. Still i see no excuse for the software failure of your login system not properly processing queue positions and not remembering them on a 2002 disconnect. PATCH YOUR SOFTWARE to be more lenient with timeouts, provide a lasting queue token that is stored locally and encrypted that stays valid until the player SUCCESSFULLY logs into the GAME server.
Provide a measure that prevents 100% the loss of queue positions within a time frame of at least 6 minutes of a new attempt, regardless of causes for disconnection, make this bound to PAID player accounts. And last but not least...get a more competent datacenter provider. Upgrade your bandwith (frankly a cause for most issues anyway). Disable free users for now. Remove BOTS. Your problems occur way BELOW a cap of 17000 users ... i dont know what your IT is smoking but its sure giving em the buzz.

the worst login experience i just had was NOW... after waiting for 3000 positions i was on position ONE and got 2002 back to 3800. Why is your client forcing someone out and closing itself instead of attempting to negotiate a connection again. That is INCOMPETENT. Are you using a 1995 winsocks implemenation or what. Holy cow.

it's kinda hilarious that you mention not having any other way to communicate with square aside of this forum post of yours considering square allready communicated to the playerbase that they will in fact compensate every subscriber with free game time, mind you an amount of free game time that at this point in time is quite gracious, especially as the notion of not being able to play at all is just false. also what does you having a disability have to do with anything ? unless you want to tell us that sitting at home and playing video games is your whole life, but in that case just log in at 5 in the morning and be done with it...

so yea, low effort troll ? high effort troll ? inability to think this stuff through before posting ?

Didn't know we had Karen's in this game. Akiudo's right. Just ignore them and flag for trolling.