-
Crash at loading screen
Game crashes to desktop at the loading screen after the queue.
If I use directx 9 I get past the loading screen, but then it randomly crashes after a few minutes without fail.
I've tried the restore game data, a full uninstall/install, updating drivers and windows... I don't know what else to try.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Aku\Documents
FINAL FANTASY XIV - A Realm Reborn E:\FFXIV\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64 bits (6.2, compilación 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 04/11/18 17:53:25 Ver: 05.0000C
SYSTEM_LANGUAGE español (configuración regional: español)
SYSTEM_MEMORY 8150.715MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 13782.715MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.275GB SYSTEM_FREEDISC_SPACE 36.701GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 238.464GB SYSTEM_FREEDISC_SPACE 137.090GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.525GB SYSTEM_FREEDISC_SPACE 298.484GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 3GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY6
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1060 3GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2988.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4075.357 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9709
SYSTEM_GRAPHICS_DRIVER_DATE 11/26/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglés
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 228CLH (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {7D9A2682-5603-4F76-B1ED-67A2FB668D10}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.94
SYSTEM_SOUND_DRIVER_LANGUAGE Inglés
SYSTEM_SOUND_DRIVER_DATE 9/23/2021 01:00:00
SYSTEM_SOUND Altavoces (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {837ED4C0-5FA3-4F6E-86B4-2415D4CA4661}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8703.1
SYSTEM_SOUND_DRIVER_LANGUAGE Inglés
SYSTEM_SOUND_DRIVER_DATE 5/14/2019 01:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {2DB723D9-3368-45F1-ACF1-C0D5FAC37EB2}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8703.1
SYSTEM_SOUND_DRIVER_LANGUAGE Inglés
SYSTEM_SOUND_DRIVER_DATE 5/14/2019 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Teclado
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D8754A30-A9DE-11E9-8001444553540000}
SYSTEM_INPUT_NAME Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D876A9C0-A9DE-11E9-8002444553540000}
SYSTEM_INPUT_NAME Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C6880430-8F05-11E6-8001444553540000}
SYSTEM_INPUT_NAME USB Multimedia Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {40579AE0-90F1-11E6-8001444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {C68A2710-8F05-11E6-8002444553540000}
SYSTEM_INPUT_NAME USB Multimedia Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 28 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D876D0D0-A9DE-11E9-8003444553540000}
SYSTEM_INPUT_NAME Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D876F7E0-A9DE-11E9-8004444553540000}
SYSTEM_INPUT_NAME Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
NVIDIA GeForce Overlay
Microsoft Text Input Application
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Stellaris
Borderless Gaming
EVEREST Ultimate Edition v4.60
Google Chrome
Microsoft Edge
Microsoft Edge Update
WebView2 Runtime de Microsoft Edge
Mozilla Thunderbird 45.4.0 (x86 es-ES)
NoxPlayer
OBS Studio
OpenAL
Sid Meiers Civilization VI New Frontier Pass Portugal
Steam
Sid Meier's Civilization V
The Outer Worlds
TurboTop 2.8
VLC media player
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
T7 Wired Gaming Mouse driver v1.0.5
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
Java 8 Update 151
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
ACT OverlayPlugin Bundle version 0.3.3.12.EZS.Enmity-1.6.10.0
Java Auto Updater
RagsClassicSuite
Microsoft Visual C++ 2005 Redistributable
Free AVI to MP4 Converter 1.0
PS Remote Play
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Epic Games Launcher
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Content Manager Assistant for PlayStation(R)
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
DAEMON Tools Lite
Hades
WinRAR 5.40 (64-bit)
Update for Windows 10 for x64-based Systems (KB4023057)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Update Health Tools
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
Malwarebytes version 4.0.4.49
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Epic Games Launcher Prerequisites (x64)
Comprobación de estado de PC Windows
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Controlador de gráficos 497.09
NVIDIA GeForce Experience 3.24.0.123
NVIDIA Optimus Update 39.2.2.0
NVIDIA Software del sistema PhysX 9.21.0713
Actualización de NVIDIA 39.2.2.0
NVIDIA FrameView SDK 1.2.4999.30397803
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA Controlador de audio HD 1.3.38.94
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.24.0.123
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.39.0.0
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001948
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000020F4
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000494
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.10202.0_x64__8wekyb3d8bbwe\GameBar.exe 00000EA4
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.10202.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00000AF4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21102.134.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002C70
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21102.134.0_x64__8wekyb3d8bbwe\YourPhoneServer\YourPhoneServer.exe 000024D8
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21092.10731.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002578
C:\Users\Aku\AppData\Local\LINE\Data\plugin\LineCall\1.0.0.338\linecall.exe 00002B78
C:\Users\Aku\AppData\Local\LINE\Data\plugin\LineMediaPlayer\1.2.0.386\linemediaplayer.exe 000014EC
C:\Users\Aku\AppData\Local\LINE\bin\current\LINE.exe 00002B1C
C:\Users\Aku\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002934
C:\WINDOWS\Explorer.EXE 00001808
C:\WINDOWS\System32\svchost.exe 00001B9C
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00001D48
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001B64
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000024F4
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000024E0
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002BC0
C:\WINDOWS\system32\DllHost.exe 000020C8
C:\WINDOWS\system32\SettingSyncHost.exe 0000187C
C:\WINDOWS\system32\conhost.exe 000014BC
C:\WINDOWS\system32\sihost.exe 000012F4
C:\WINDOWS\system32\svchost.exe 00001AC8
C:\WINDOWS\system32\taskhostw.exe 00001230
C:\Windows\System32\RtkAudUService64.exe 000028E4
C:\Windows\System32\RuntimeBroker.exe 00000A44
C:\Windows\System32\SecurityHealthSystray.exe 00002850
C:\Windows\System32\oobe\UserOOBEBroker.exe 000014CC
D:\FFXIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00002548
D:\FFXIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001274
E:\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002DD4