Unable to obtain charter data
When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time:
Frequency:
World name:
Character name:
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo:
In-game time:
Area and coordinates:
Housing:
Steps:
1.
2.
3.
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:
■ PC Specs Processor 10th Gen Intel Core i9 10900K (10-Core, 20MB Cache, 3.7GHz to 5.3GHz w/Thermal Velocity Boost) Operating System Windows 10 Pro, 64-bit, English Graphics Card NVIDIA GeForceRTX 2080 SUPER 8GB GDDR6 Display 17.3" FHD (1920 x 1080) 300Hz 3ms 300-nits 100% sRGB color gamut + Tobii Eyetrackin…
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:
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■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: