Recovery from Companion App Technical Difficulties (Dec. 2, 3)

During the following period, we experienced technical issues with the FINAL FANTASY XIV Companion App where users with characters on EU data center Worlds were unable to properly access the app.

We are pleased to announce that the issue has now been resolved, and apologize for the inconvenience it may have caused.

[Date & Time]
Dec. 2, 2021 8:00 p.m. to 8:38 p.m. (PST)
Dec. 3, 2021 4:00 to 4:38 (GMT)

[Details]
Users with characters on EU data center Worlds were unable to access the FINAL FANTASY XIV Companion App.

[Cause]
Network issues

[Affected Service]
FINAL FANTASY XIV Companion App