Hello!
After buying the Character Renaming Service and changing the name of one of my characters (from Anna Takamaki to Dorian Elektra), i keep getting the error: "an unexpected error has occurred. exiting final fantasy xiv.(17)" when I try to log in with this character. It only happens with the character I just renamed.
I need help to solve this problem.
Update: I fixed this issue by logging in sucessfully with the character on my PS4, then logged out in the Inn room from Gridania. After that, I successfully logged in with the character on my PC with no errors.
Glad you solved it.
I also had this issue previously; it was caused by an I/O error related to my disk and character folder, which might not have had anything to do with ffxiv.
• My solution was to run a `CHKDSK C:\ /F /R /offlinescanandfix` which required a reboot to run -- this resolved the I/O error.
• An alternative solution is to rename the character folder in `%USERPROFILE%\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\` to something else, and then re-setup all your hud and macros and stuff -- or download a copy from the server if you previously backed up your settings.
○○ The basic issue was that the game couldn't read/write some part of the character folder for some reason.
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This thread will be moved to the 'Closed Concerns' sub forum as the issue has been resolved.
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