Client doesn't properly recognize xbox series x controller via bluetooth
Date & Time: 16 November 2021
Frequency: everytime
World name: Tonberry
Character name: Momono Mono
Retainer name: None
NPC name: None
Monster name: None
Class/Level: None
Party or solo: Solo
In-game time: None
Area and coordinates: None
Housing: None
Since this report involve 2 controllers with similar name, I will use these alias through out the report.
1. {Controller A} refer to "xbox series x controller" or reconized by client as "Bluetooth LE XINPUT compatible input device" and it has following information in FFXIV.cfg
InstanceGuid {26368130-46F9-11EC-8002444553540000}
ProductGuid {0B13045E-0000-0000-0000504944564944}
Alias {90,91,88,89,41,40,32,33,65,64,56,57,3,1,0,2,4,49,8,5,48,9,7,6}
2. {Controller B} refer to "xbox one controller" or reconized by client as "Bluetooth XINPUT compatible input device" and it has following information in FFXIV.cfg
InstanceGuid {ED85B450-0CA2-11EB-8002444553540000}
ProductGuid {02E0045E-0000-0000-0000504944564944}
Alias {34,35,32,33,39,38,36,37,43,42,40,41,9,7,6,8,4,45,2,5,47,3,0,1}
Steps:
1. I connected {Controller A} to PC via Bluetooth
2. After I login, I found out that buttons weren't correctly assiged (X was assigned as A, Y was assigned as B, left stick Y axis was assigned to right stick X axis, etc.)
3. I used System Configuration -> Gamepad Setting -> Gamepad Customization -> Calibration to fix button assignment
4. I found out that Stick Sensitivity option only work on left stick, for the right stick this option didn't work and make it seem like no dead zone were assigned no matter which value I assigned, this cause camera to panning on itself due to normal controller drift issue (which usually can be solved by increase Stick Sensitivity)
5. I connected {Controller B} to PC via Bluetooth this make "Bluetooth XINPUT compatible input device" to appear in System Configuration -> Gamepad Setting -> Device, However, both "Bluetooth LE XINPUT compatible input device" and "Bluetooth XINPUT compatible input device" will use input from {Controller A} and {Controller B} does nothing.
6. If I used {Controller A} via "Bluetooth XINPUT compatible input device" option (which normally should select {Controller B}), I found out that all buttons were correctly assigned and Stick Sensitivity is working on both stick and camera panning on itself problem is also resolved due to Stick Sensitivity be able to correcctly appiled
7. If I used {Controller A} via "Bluetooth LE XINPUT compatible input device" option, I found that all problem in step 1-4 will occurred again, in other word if I "trick" game client to recognize {Controller A} as {Controller B}, the {Controller A} will work as it should be.
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Pro 64 บิต (6.2, บิลด์ 9200) (22000.co_release.210604-1628)
SYSTEM_CPU Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz (8 CPUs), ~2.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 8JCN56WW
SYSTEM_LANGUAGE ไทย (การตั้งค่าภูมิภาค: ไทย)
SYSTEM_MEMORY 16258.301MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 29570.301MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.590GB SYSTEM_FREEDISC_SPACE 184.313GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 209.596GB SYSTEM_FREEDISC_SPACE 63.813GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) UHD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8129.150 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_d7403bad0b41f2bd\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_d7403bad0b41f2bd\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_d7403bad0b41f2bd\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_d7403bad0b41f2bd\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.0100.8729
SYSTEM_GRAPHICS_DRIVER_DATE 7/20/2021 07:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE อังกฤษ
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12148 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvlti.inf_amd64_af22935532babf10\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlti.inf_amd64_af22935532babf10\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlti.inf_amd64_af22935532babf10\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlti.inf_amd64_af22935532babf10\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9649
SYSTEM_GRAPHICS_DRIVER_DATE 10/20/2021 07:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE อังกฤษ
SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {85242F17-4D54-43E3-892A-0BF98405CD22}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8746.1
SYSTEM_SOUND_DRIVER_LANGUAGE อังกฤษ
SYSTEM_SOUND_DRIVER_DATE 7/2/2019 07:00:00
SYSTEM_SOUND Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {CDAAC18A-1DCA-4543-82C8-588134B0290C}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION 8.33.15.17
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/28/2017 07:00:00
SYSTEM_SOUND Speakers (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {F503C37F-6203-487E-B3D4-ACBC19B0B6DB}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION 17.56.13.764
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/20/2017 07:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B9CBE760-0C7F-11EB-8002444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B9CC0E70-0C7F-11EB-8004444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {15DD4570-E4AD-11EB-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {15DF1A30-E4AD-11EB-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {15DF4140-E4AD-11EB-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {15DF6850-E4AD-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {15DF8F60-E4AD-11EB-8005444553540000}
SYSTEM_INPUT_NAME Razer Naga X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {28A5F7A0-E4AE-11EB-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {26368130-46F9-11EC-8002444553540000}
SYSTEM_INPUT_NAME Bluetooth LE XINPUT compatible input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 16 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {ED85B450-0CA2-11EB-8002444553540000}
SYSTEM_INPUT_NAME Bluetooth XINPUT compatible input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 16 SYSTEM_GAMEPAD_FOV 1
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Gamepad Manufacturer: Microsoft
Gamepad Model Name: Xbox series X controller
Gamepad Part Number:
Gamepad Manufacturer: Microsoft
Gamepad Model Name: Xbox one controller
Gamepad Part Number:
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