Didn't receive wondrous tales exp or poetic tomestones.

Hi, just handed in my wondrous tales to get my PLD from 79 to 80, but didn't receive the guaranteed exp. I had one line completed, and I didn't receive my reward for that either.

Date & Time: 10:30pm GMT+9:30
Frequency: Once
World name: Tonberry (Elemental)
Character name: Sigurd Faircloude
NPC name: Khloe Aliapoh
Class/Level: PLD Level 79
Party or solo: Solo
Area and coordinates: Idyllshire

Playing on PC. Have handed in wondrous tales many times before without an issue. Sent a ticket but was redirected to post something on here instead.

Picked up the journal after reset and maintenance and handed it in just about an hour ago (just spammed some extreme trials trying to farm mounts)