Recovery from The Lodestone Technical Difficulties (Sep. 25)

During the time below, we experienced technical difficulties that may have prevented users from accessing The Lodestone. We are pleased to announce that the technical difficulties have been resolved.

We apologize for any inconvenience this may have caused and thank you for your patience while the matter was being addressed.

[Date & Time]
Sep. 25, 2021 1:41 a.m. to 2:35 a.m. (PDT)
Sep. 25, 2021 8:41 to 9:35 (GMT)
Sep. 25, 2021 9:41 to 10:35 (BST)

[Issue Details]
・Unable to access The Lodestone
・Unable to switch characters

[Cause]
・Network equipment issue

[Affected Services]
・The Lodestone