payment did not go through amazon pay but I received my fantasia

I got a message from amazon saying my payment for my fantasia hadn't gone through but it was delivered in game, I tried making a ticket but its IMPOSSIBLE to find where the ticket history is on the support site so I can't even check it.

I don't want my account to be banned or have any complications because of a payment issue that im more than willling to pay for if given the oppertunity.

I would have posted this under "Support ticket created" but the forum won't let me and im out of options!

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