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Is there a way to delink a PSN and Square Enix Account to login in with a new Square Enix account. My old account I have no idea how to log into it and have been playing on this account on my PC. Purchased the game for PS5 to attempt to play but was using my old account.
yes you need to contact support. the forum mods can't help you here.
Greetings fellow Eorzean!
Unfortunately, the issue you are describing is something we are not able to assist with in the Technical Support Forum as this issue will need to be handled by the Square Enix Support Center team. To assist, we have gone ahead and opened a support ticket for you. The ticket number has been sent to the email associated to your Square Enix ID.
This thread will be moved to ‘Support Center Ticket Created’.
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