No Eternity Ring but NPC saying Divorce first

Date & Time: 08/29/2021 11:56 am
Frequency: all the time (unfixed bug)
World name: Gilgamesh
Character name: Queen' Ashe
Retainer name: Rhea'anne, Celestalia, Sophia'belle, Tah'liyah
NPC name: Sanctum Acolyte
Monster name: none
Class/Level: any class
Party or solo: solo and party
In-game time: 11:04 pm
Area and coordinates: East Shroud X 17.8 / Y 18.3
Housing: plot 23, 24th ward mist
Steps:
1. Divorced over a year ago but NPC saying I need to divorce
2. Cannot find Eternity Ring, did /isearch for it and no results, looked in all retainers, dresser and inventory to be safe.
Connection Specs
- Type of internet connection/provider: Comcast
- Modem maker/model number: XB7 CGM4331COM

■ PC Specs



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Leilani\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
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FFXIVLauncher
Document - WordPad
FINAL FANTASY XIV
Overview of Xfinity Gateways - Xfinity Support — Mozilla Firefox

I think I fixed this by receiving the promise wristlet via the mogstation and equipping it. With the item equipped I can accept a new "ties that binds" quest. Thank you for your time.