Missing eternity cake

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

26/08/21 & 7pm
Frequency: unsure
World name: adamantois
Character name: diamabel naedi
Retainer name: n/a
NPC name: n/a
Monster name: n/a
Class/Level: n/a
Party or solo: n/a
In-game time: n/a
Area and coordinates: n/a
Housing: n/a
Steps:
1. Complete ties that bind
2. Realising I didn't get the eternity cake as a quest reward
3. Made a support ticket to see if I could get it fixed
4. Support sent me here
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: unsure
- Modem maker/model number: unsure

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

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Laptop Model Name: unsure
Laptop Model Number: unsure

Gamepad Manufacturer: unsure
Gamepad Model Name: unsure
Gamepad Part Number: unsure

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: n/a

Model Number of the PlayStation®Vita You Are Using
- Model Number: n/a

Information About the Peripherals You Are Using
-Type: n/a
-Maker: n/a
-Model Number:n/a