Voiced cutscenes

All of my voiced cutscenes are muffled and very faint.



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MyDocument C:\Users\miles\OneDrive\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
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FFXIVLauncher
wow-announcements - Discord
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Microsoft Store
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Are you using Razer THX Spatial Audio? Any audio enhancement?

No spatial sound

My gf had this the other day.
She uses a steelseries headset with a chat mixer on it.
The system was set to THAT mixer and not to the actual game sound of the system.
See if you have selected the right volume channel.

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for the delay in our response. Please provide us with the following information below:

What headset are you using currently?
Does this issue occur on another headset?
Does this only happen in Final Fantasy XIV?
Steps taken to resolve the issue:
Have you updated the audio drivers recently?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.