Square Enix NA store checkout error tryng to pre-order Endwalker (PC)

Greetings, i have a problem and its driven me crazy.

Im tryng yo support FF14 buying pre-order Endwalker (as well to get those earrings bonus) but its impossible using Square Enix NA store (i tried on SE EU store and i had to problem getting into checkout)

**For context i bought the Complete-Edition last week with no problems at all in SE NA store.


Steps to reproduce:
1-Add Endwalker standar edition (pc) to cart (logged or as guest, its the same result)
2- Proceed to Checkout
3- Payment and Review options are hidden (but for a brief moment i can see how PAYMENT option is visible with several inputs)


Help me please!!!



https://preview.redd.it/s45n6yry9te7...=webp&ded8f51d

Reference of Reddit original post: https://www.reddit.com/r/ffxiv/comme...psl/?context=3

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

Unfortunately the issue you are describing is something we are not able to assist with in the Technical Support Forum. In order get the proper support, you will need to contact the Online Store Support Team.

This thread will be moved to 'Separate Support Required'