Issues opening the Launcher

Hi All,

Not sure if anyone can help, but I play on a Mac and install Big Sur 11.5.1 on the weekend and now I can't open the Launcher...basically I get an image flick up on the screen a few seconds after opening it that lasts for like a quarter of a second and then it disappears and then nothing...very frustrating as I can't get in to play!

Any advice or help would be greatly appreciated!

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for the delay in response to this issue. The error you are describing could be due to the device not being compatible with Final Fantasy XIV.

To clarify a bit more, please provide additional information: (Select Apple Icon in top left corner > About This Mac)

Mac Model/Year/Serial Number:
Graphics:
Displays information:
Storage limit:
Storage Usage:
RAM/Memory:

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